Sales Executive

6 months ago

Hanoi, Vietnam Talentnet Full time

$1,400 - $1,400
- Manufacturing

**RESPONSIBILITIES**:
**Sales Management**
- Manage and update sales opportunity to exceed quarterly and annual plan.
- Develop and generate business growth within a targeted industry segment in alignment to overall strategic growth plans.
- Seeks and prospects for large strategic customer.
- Management of indirect sales channels relationships and ensure alignment to growth strategy
- Determine sales potential from new and existing customers through inquiry, observation, and periodical market research.
- Prepare and conduct sales presentations of products to new and existing customers.
- Assist customers with enquires and problems e.g. update/supply information, drive complaints resolutions, etc.
- Technical consultancy and communication with customers.
- Visit job sites as needed to measure or provide customer consultation and services
- Gather competitive information and other market information regularly
- Interacting collaboratively with other local and global team members.
- Acquire in depth knowledge of the assigned segment including market trends, competition activities and provide strategic insights to the management on a regular basis.
- Providing VoC (Voice of Customers ?) for product review and evaluation of product competitiveness and input for product development
- Makes regular sales forecasts, gap analysis and develop and implement improvement plans
- Utilize CRM system on account planning, customer enquiries, customer visits etc.
- Update CRM at regular intervals, ensuring the information is up to date to bring awareness of business issues/situation.

**Customer Service**
- Provide an exceptional level of customerservice.
- Determine customerrequirements, expectations, and uncovering customerpain-points to providethe best value proposition and product.
- Identify trendsin customer satisfaction or dissatisfaction
- Increase accounts WIN rates through active prospecting and qualifying new accounts through the use of consultative selling skills
- Maintain and improve customerrelationships and satisfaction
- Negotiate and establish pricing and terms according to company’s requirements for customer and transaction profitability
- Communicate to the customercare department on quotation preparation and track unexpected increases or decreases in demand for products

**Training**
- Present information and training on features, benefits, and technical aspects of the company’s product to customers
- Remain current on product and industry knowledge by attending sales meetings, online trainings, trade shows, or reading trade journals

**Maintain Professionalism**
- Follow company policies and procedures
- Uphold the company core values and be ethical in practices
- Practice honestyand integrity in customer and vendor relations
- Present a professional image at all times to customers and vendors

**REQUIREMENTS**:

- Bachelor’s Degree in a related field such as Mechanical Engineering or Business Administration.
- Has good business acumen and is customer service focused. Creative problem-solver with drive and tenacity to see through the completion of tasks.
- A record of sales achievement in B2B environment and dealt with mechanical components manufacturing preferred.
- Demonstrated ability to develop and execute on account strategy plans, structure complex deals, manage multiple strategic partnerships and develop business to support growth
- Strong Customer Orientation
- Ability to conduct meetings, but also coaching and training sessions
- Ability to manage transversal projects across complex matrix organisation
- Strong interpersonal, relationship building, influencing and networking skills
- Excellent verbal/written communication and presentation skills
- Excellent computer skills, especially Microsoft Office (Word, Excel, PowerPoint)
- At least 3 years relevant field sales experience in industrial environment
- Ability and willingness to travel in the country and in the SEA region, occasionally worldwide

**For more information, please contact**:

- Ms. Nguyen Thi Ngoc Ly (84) 24 3936 7618 - Ext: 142

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