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Operation Excellence
6 days ago
Department- LevelExperienced (Individual Contributor)- LocationVietnam - Hanoi**About the Team**:
- Team's Mission:
- The team drives Sorting Center functional and cross-functional projects, aiming for operations excellence by optimizing operation cost, and improving productivity while committing the best delivery service to customers. The team leads and manages end-to-end strategic projects, from problem definition, business case establishment & proposal to communication with relevant stakeholders to execute projects per plan.- Also, the team is committed to providing the Sorting Management Team with the best support and consultant service in the most cost-effective way.- Analyze operational metrics at Sorting Center such as On-time, Productivity, Lost rateand highlight the challenges in Sorting Center operations as well as propose solutions/initiatives with supporting data.
- Implement projects with Stakeholders: create overall checklists, design operation flows, assist in handling issues, and provide monitoring dashboards/reports.
- Collaborate with the Sorting Center to plan capacity, design operation flow, and propose contingency plans during Big/Mega Campaigns, ensuring key metrics are committed.
- Cooperate with the First Last Mile/Linehaul/Other project team on cross-functional projects.
- Assist Line Manager with any other tasks that may be assigned
**Requirements**:
- Min 1+ years experience in positions related to PMO roles or Data Analysis
- Proficient in problem-solving skills: able to analyze issues and provide solutions based on reliable data
- Excellent communication skills both written and verbal. Being able to present in English is a plus
- Capable of multi-tasking and time management
- Keen on exploring and interested in continuous process improvement
- Advanced Excel skills,
- Knowledge of Power Query and Power Pivots will be a plus
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