Footwear Quality Assurance I

5 months ago

Ho Chi Minh City, Vietnam Brooks Sports, Inc Full time

**Your job**

This is a core Quality Assurance role on one of the strongest QA teams in the Footwear industry. Responsible for both quality assurance and quality control of processes, components, and final products. Oversees core aspects of manufacturing operations within the factory to ensure Brooks quality standards are met. Majority of the time, this role will be on the production lines or in the finished good inspection room directly supporting a center of excellence (CoE) approach to quality. As a member of the Brooks Quality Team, you will be expected to support key strategic quality initiatives while ensuring the day to day responsibilities are met. Communication and attention to detail are must have skills.

**Responsibilities**:
***
- Supports quality excellence within the manufacturing base through the enforcement of Brooks quality standards and policy deployment, identify issues and resolve concerns in a timely manner
- Perform regular audits to ensure factories adherence to PFC’s, MQAA Best Practices, Standardized Work, category requirements, and other Brooks quality / packaging checklists
- Reinforce factory staff in-line inspection to support the factory’s transition from reliance on end-of-the-line QC to factory driven in-process QA
- Monitor and action on Quality KPIs
- Takes a proactive approach with regards to defects found during inspection.
- Detect and report unusual or non-conforming documentation, materials, conditions, or product to supervisor or group/team leader
- Confirm proper machine maintenance and record keeping of factory equipment
- Brooks inspection of final product, promo orders, and other special need orders
- Carryout random spot checks of completed components & product; engage supervisors, QA/QC personnel, and workers in daily quality education and discussions
- Monitor materials and components to ensure all meet established Brooks bonding & physical properties throughout production
- Reinforce Brooks quality guidelines and MQAA Best Practices, translating specific quality expectations and the definition of craftsmanship required in all product
- Demonstrate correct processes through on the job training and illustrate benefits of maintaining proper process controls
- Demonstrate in the training of Factory Hired Inspectors on how to emulate the Brooks QA Auditor role
- Utilize FHIs as resources in QC duties, workshop auditing, quality initiatives, IC inspections, and verification of shipping documentation. Test, evaluate, and provide feedback to QA manager or group/team leader and factory management on FHI performance
- Serve as the communication link between Brooks and factory management staff for assigned areas of responsibility
- Communicate ‘one voice’ to the factory on all issues in support of CoE and team decisions
- Participate in key Commercialization trials & meetings, contributing ideas and suggestions in the process to help ensure product readiness and manufacturability concerns are identified and effectively resolved prior to initial production
- Involvement in routine quality meetings with factory staff, submit regular reports as required by QA Manager to allow for & promote dialogue surrounding pertinent manufacturing issues
- Assist Brooks QA Manager in the implementation of Brooks factory based QA Strategies and Initiatives to encompass Brooks Quality System
- Required to work closely with Brooks Lead QA, QA II and Brooks Engineers, to implement and monitor all of Brooks Key QA Strategies and Initiatives

**Desired Skills and Competencies**:
**1.** **Personal Leadership**
- Accepts responsibility for own action
- Shows high level of productivity and quality
- Follows through on assignments
- Looks for ways to contribute to the team
- Meets commitments
- Monitors own performance
- Seeks to raise the standards of performance for team members

**2.** **Effective Communication**
- Presents ideas and information clearly
- Listens to others’ viewpoints
- Asks questions to clarify understanding
- Participates in discussions around issues
- Presents his / her position openly
- Openly and tactfully addresses conflicts

***

**3.** **Planning and Priority Setting**
- Organizes work effectively
- Manages time and resources to accomplish tasks
- Adapts well to changes
- Can reprioritize activities to achieve results
- Prioritizes own work to accomplish objectives
- Handles multiple demands or competing priorities

**Requirements**:

- Minimum of 2 years of production/QA experience
- Fluent in English and local language (writing and speaking) - ability to communicate clearly with other teams.
- Communication, organizational skills, ability to prioritize work, and a willingness to work in a team-oriented environment
- Proficient in Microsoft Word, Excel, Outlook.
- Advanced Knowledge of footwear production process
- Proactive, assertive, and detail oriented with the ability to multi-task

**Reports to**: QA Manager**

**Department**: 95**

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