Director, IT Quality Engineering

1 week ago

Hanoi, Vietnam Talentnet Full time

$7,000 - $7,000

**RESPONSIBILITIES**:
**Key Accountabilities (1)**
- Deploy the work
- QA process/procedure
- Proactive and reactive quality controls (monitor, report và audit), QA data
- Control product quality in accordance with requirements, standards and quality norms.
- Monitor, evaluate, participate in the investigation of the cause of errors and incidents to find out the relationship, deficiencies in the quality assurance/control and testing activities, thereby drawing lessons from building a library of lessons learned, improving processes/instructions/quality indicators; applied in training and quality control
- Test standard, practices, and techniques for all kind of test (Functional and non-functional)
- Administer/manage test environments and user access.
- Test strategy, test design, test plan, test scenario/case, test report
- Increase automation test ratio
- Participate in the development/improvement of quality processes, guidelines, standards and indicators

**Key Accountabilities (2)**
- Risk management and compliance
- Define solution and metric to monitor, report và audit shortcomings/ missing/ gap/ not compliant in the IT process/ procedures or IT activity could risk or impact quality of product/service.
- Monitor, report và audit shortcomings/ missing/ gap/ not compliant in the IT process/ procedures or IT activity could risk or impact quality of product/service
- Manage bugs according to software testing process. Coordinate with related departments to fix/re-test errors.
- Monitor post go-live issues and compare with test result to prevent risk of un-cover test or low performance.
- Perform work in accordance with policies, regulations, processes, guidelines, designs and service quality commitments (SLAs); Use and update the standard set of Test Case Library (Master Test Case Library)
- Deploy and maximize testing tools and management tools; Automate the testing process to increase test productivity and efficiency.

**Key Accountabilities (3)**
- Oversee human resources planning and execution (headcount & costs) of their function/ sub
- function
- Attract, onboard and retain the right talents for a high
- performing team
- Establish and communicate sub
- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line
- Manage sub
- function/ function performance & provide feedback regularly (following the annual performance management cycle)
- Define team’s capability requirements and enable team member’s professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the function/ sub
- function
- Act as a role model and promote corporate culture at function/ sub
- function level
- Understand & communicate relevant HR offerings to team members.

**REQUIREMENTS**:
**Qualifications**
- University graduate or higher majoring in information technology, computing, telecommunications, finance or banking
- Foreign language: English/ according to TCB's regulations in each period

**Work Experience**
- 8 -10 years of experience in managing a team that conducts software testing assessments in financial/services/telecommunications organizations. The experience includes the following aspects:

- Strong professional knowledge of technology systems in the bank.
- Having solid testing professional knowledge as ISTQB (International Testing Certificate is preferred) or equivalent knowleadge and experience.
- Knowledge of at least 1 programming language and SQL Server database.
- Having understanding, knowledge in working with quality standards such as TCVN, ISO, Lean Six Sigma,...
- Experience in information technology and banking
- Experience in software testing

**For more information, please contact**:

- Mr. Nguyen Hoang Tu (84) 24 3936 7618 - Ext: 102

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