Product Manager
2 months ago
**Role**:
**Key Responsibilities**:
**1. **Product Strategy & Roadmap**:
- Define and drive the product strategy and roadmap for ERP development and omnichannel digitization projects.
- Ensure the alignment of product development with the company’s retail and e-commerce, and across channel e.g. Upstream to Downstream goals.
- Collaborate with cross-functional teams, including business stakeholders, engineering, marketing, sales, and operations, to prioritize features and enhancements.
**2. **ERP Development & Integration**:
- Lead the development and integration of ERP systems to streamline operations, including inventory management, gift management, order processing, logistics, and payment.
- Ensure that the ERP system integrates seamlessly with e-commerce platforms, omnichannel tools, and other business systems.
- Work with IT and technical internal and external teams to define data flows, APIs, and system integrations.
**3. **Project Management & Execution**:
- Own the end-to-end execution of the product lifecycle from ideation to launch, ensuring timely delivery of product features and system improvements.
- Define project milestones, timelines, and deliverables in collaboration with technical teams and business stakeholders.
- Monitor the progress of the project and manage risks, making adjustments as necessary to ensure project success.
- Leverage data and analytics to inform product decisions and feature prioritization.
- Analyze key performance metrics and user feedback to iterate and improve on product features and system functionalities.
**4. Business & Technical Documentation**:
- Develop a structured, clear and detailed Business Requirement Documents (BRD) and Product Requirement Documents (PRD) by observing users’ pain points and collecting sales and operations’ comments.
- Create functional and technical specifications to guide the development team in building robust ERP and omnichannel solutions.
- Collaborate closely with stakeholders to ensure business objectives are translated into actionable product features.
5. **Stakeholder & Team Collaboration**:
- Liaise with senior leadership, department heads, and other stakeholders to gather insights and ensure product alignment with overall business strategy.
- Communicate product vision, progress, and updates to both technical and non-technical stakeholders regularly.
- Collaborate with tech inhouse and outsource teams to accelerate when necessary.
- Lead cross-functional teams (development, operations, UX/UI, and QA) to ensure the successful delivery of projects.
- Provide clear guidance and direction to development teams, ensuring alignment with technical requirements and business goals.
**Qualification**:
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field. (Master’s degree or MBA preferred).
- ** 5+ years of experience as a Product Manager**, specifically focused on ERP systems, Omnichannel platforms, Magento open source,and integration with different strategic partners as part of ERP O2O eco-system e.g. Tiktok, Facebook, Grab, Viettel post,
- Strong expertise in writing **Business Requirement Documents (BRD)**, **Product Requirement Documents (PRD)**, and technical specifications.
- Experience in developing and executing product roadmaps from ideation to execution, including managing timelines and project milestones.
- Familiarity with omnichannel retail models, inventory management systems, supply chain integration, and payment gateways.
- Experience with **agile** methodologies and working closely with engineering internal and outsourced teams to deliver product solutions.
- Strong analytical skills and ability to use data to inform decisions.
- Excellent communication skills, both verbal and written, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
**Preferred Skills**:
- Strong start-up entrepreneurship spirit when coming to speed to market execution and well adapt with corporate complex environment when coming to resources
- Familiarity with **APIs**, **data integration**, and **system architectures**.
- Knowledge of customer relationship management (CRM) systems and how they integrate with ERP and e-commerce platforms.
- Open minded and willing to adapt with different business + tech goals at different stages to deliver overall roadmap via different projects’ readiness.
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