IT Application Support

3 days ago

Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Handling Tickets, Inquiries, Checking Monitoring & Alarming
- Restart and Repair Processing of Correction Service
- Evaluation of Monthly Reports
- Coordinate with L2 team
- Onboarding new customers (interface...) and customer handbook.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

Working in one of the Best Places to Work in Vietnam
Join a dynamic and fast growing global company (English-speaking environment)
13th-month salary bonus + attractive performance bonus (you'll love it) + annual performance appraisal
100% monthly basic salary and mandatory social insurances in 2-month probation
Onsite opportunities: short-term and long-term assignments
15++ days of annual leave + 1 day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time
Lunch and parking allowance
Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
Fitness & sport activities: football, badminton, yoga, Aerobic
Free in-house entertainment facilities and snack
Join in various team building, company trip, year-end party, tech talks and a lot of charity events

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Bachelor’s degree in Computer Science/ Data Science/ IT/ Business Administrator/ Geodesy/ Mapping/ Physics
- Service Operation / Software Support / Application Support + Ticket System Management: 1, 2 years experience (Ticketing, Customer Supplier (B2B) Communication)
- Database knowledge
- Experience with one of following platforms is preferable Grafana, Icinga Zabbix, Influx
- Experience in documentation is preferable
- English communications skills at business level
- Be proactive, Be able to self study, Be able to lead others and lead yourself
- Nice to have Process knowledge experience such as ISO 20000

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Quản Trị Hệ Thống

Trung cấp - Nghề
Không yêu cầu

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