IT Helpdesk Engineer
1 month ago
KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.
- KMS Technology focuses on custom software development and a wide variety of consulting services
- KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
- KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.
**Responsibilities**:
**Responsibilities**:
- Support KMS’ network
- Helpdesk function for technical issues
- Assist System/Network administrator
**Qualifications**:
- 2+ years of experience in IT Helpdesk
- Strong experience in Windows, Mac OS, and Linux installation, configuration
- Have knowledge of Networking to complete the basic assignment
- Able to diagnose, troubleshoot, repair, and replace hardware and software
- Able to research & learn new technology
- English speaking and writing at an intermediate level
- Education/training preferred:
- Microsoft Certified Professional (MCP)
- Cisco Certified Network Associate (CCNA)
- LPIC-1: System Administrator (Linux Certification)
**Benefits and Perks**:
**_ Perks you Enjoy at KMS_**
- Working in one of the Best Places to Work in Vietnam
- Working & growing with Passionate & Talented Team
- Attractive Salary and Benefits
- Performance appraisal twice a year
- Flexible working time
- Premium health care insurance for you and your loved ones
- Company trip in every summer, big annual year-end party every year, team building, etc.
- Fitness & sports activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (football, ping pong, boxing, gym ), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies )
And much more, join us and let yourself explore other fantastic things
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