Cluster General Manager

3 months ago


Hà Nội, Vietnam Hệ Thống Chuỗi Khách Sạn Wil’que Full time

**Hạn nộp**: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Ba Đình - Hà Nội, Quận Hoàn Kiếm - Hà Nội, Quận Tây Hồ - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Quản lý, điều hành
Vị trí
Tổng giám đốc/ PTGĐ/ Giám đốc/ PGĐ
Cập nhật
04/09/2024 17:24
MÔ TẢ CÔNG VIỆC
**Purpose of Job / Job Summary**:
As Cluster General Manager you lead the Hotel development and operation stratey and then will manage the day-to-day leadership and direction of each business unit. The Cluster general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. He/she are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. Job holder provides leadership and strategic direction to all departments of the hotel
- Be an ambassador of the brand and the properties as General Manager
- Lead the long - term and short-term strategies and plan, budget and forecast for the cluster hotel reporting to Managing Director.
- Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets
- Develop, recommend and advise to Managing Director on any areas of improvement in process and strategies of the hotel
- Develop programs and initiatives to increase team engagement that are aligned with the hotel’s service
- Develop, implement and monitor team member succession planning to ensure future bench strength.
- Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
- Demonstrate brand by maintaining compliance with all required brand and service standards.
- Drive improvement in guest satisfaction goals.
- Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
- Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
- Analyze financials to drive revenues, future profitability and maximum return on investment.
- Use distribution channels and technology platforms to drive revenue and maximize market share.
- Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.
- Ensure a safe and secure environment for guests, colleagues and hotel assets.
- Act as public relations representative to raise awareness of hotel and brand in local community.
- Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation
- Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint.
- Ensure consistent implementation and review of SOPs throughout all Departments
- Present daily/ weekly updates to owner’s & owner’s representatives as request.
- Perform other duties as assigned. May also serve as manager on duty

QUYỀN LỢI ĐƯỢC HƯỞNG
05-day work week
International working environment with growth opportunities
Competitive salary with full benefit package
Insurance on 100% salary
Extra annual leave
Performance Bonus
YÊU CẦU CÔNG VIỆC
Previous experience in a leadership role within a similar hotel brand or business
Passionate to grow and develop self and others
Strong relator with ability to build relationships
Strategic, creative and able to communicate effectively
A proven leader who is able to inspire others
Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
YÊU CẦU HỒ SƠ
- Dossier: CV, Health Certificate, ID, Family book.



  • Hà Nội, Vietnam Hilton Full time

    Cluster General Ledger Clerk Position Purpose The Cluster General Ledger Clerk is responsible for maintaining accurate financial records for multiple hotels within the cluster. This role supports general ledger accounting functions, ensuring compliance with accounting standards, and assists with financial reporting and reconciliation tasks. Duties & Key...


  • Hà Nội, Vietnam Hilton Full time

    Cluster General Ledger Supervisor - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition...


  • Hà Nội, Vietnam Hilton Full time

    Cluster General Manager - Tru by Hilton Hanoi Station **Hilton Overview**: With 19 world-class brands, in 119 countries and territories comprising more than 7000 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio...

  • Cluster IT Manager

    1 month ago


    Hà Nội, Vietnam Hilton Full time

    Cluster IT Manager - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Assistant Director of Finance Position Purpose As the Cluster Assistant Director of Finance, you will oversee the financial operations of multiple hotels within the cluster. Your role is to ensure the highest standards of financial accounting, control, and reporting across all properties, while providing strategic financial support to the Cluster...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Reporting and Taxation Manager - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In...

  • Cluster Sales Manager

    1 month ago


    Hà Nội, Vietnam Hilton Full time

    Cluster Sales Manager - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Director of Finance - Tru by Hilton Hanoi Station Position Purpose As the Cluster Director of Finance, you will report directly to the Cluster General Manager and also maintain a professional relationship with the Regional Finance Director to uphold high standards. You will be responsible for the safekeeping and updating of all leases and contracts...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Commercial Director Position Purpose As the Cluster Commercial Director, you will be responsible for developing and executing a commercial strategy across all segments and channels to maximize total revenue, profit performance, and market share penetration for our hotels. This includes developing the commercial strategy that positions the hotels...


  • Hà Nội, Vietnam TMG Hospitality Full time

    **Hạn nộp**: 05/10/2024 Mức lương: 30 - 40 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ba Đình - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tài chính, kế toán Vị trí Giám đốc, phó giám đốc Bộ...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Director of Facility Operations - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Digital Marketing Manager Position Purpose As the Cluster Digital Marketing Manager, you will drive growth revenue through positioning the hotels within key online channels to brand standards. Collaborating with commercial teams on and above property you will drive excellent in digital content to grow Retail business performance. Working with the...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Director of Guest Operations - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In...

  • Cluster Income Audit

    1 month ago


    Hà Nội, Vietnam Hilton Full time

    Cluster Income Audit (IA) Clerk Position Purpose The Income Audit (IA) Clerk is responsible for auditing and verifying the accuracy of daily income and revenue transactions for multiple hotels within the cluster. This role ensures compliance with financial policies and procedures, maintaining the integrity of financial records. Duties & Key...

  • Cluster Manager

    3 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24161481 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **CANDIDATE PROFILE** **Education and Experience** **Required**: - 2-year degree from an...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Senior Accountant (AR & IA) - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition...

  • Cluster HR Executive

    1 month ago


    Hà Nội, Vietnam Hilton Full time

    Cluster HR Executive - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Purchasing Manager - Tru by Hilton Hanoi Station **Position Purpose** As the Cluster Purchasing Manager, you will ensure the efficient operation of the Purchasing Department, procuring necessary items at competitive prices without compromising quality. You will work closely with the hotel team and manage daily purchasing operations, including...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Recruitment Manager - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Senior Accountant (AP) - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to...