Ads Operations Manager

2 days ago

Ho Chi Minh City, Vietnam TotallyAwesome Full time

**WHO ARE WE**

TotallyAwesome is Asia-Pacific’s No.1 platform curating the largest supply of media inventory engaging Under-18s safely. We enable a youth-safe digital ecosystem with more than 500 million monthly active users across APAC. We adhere to and support international governments’ most advanced regulations protecting kids’ and teens’ data privacy. We do this through the deployment of bespoke technology designed specifically to offer youths contextual and customised content through age-appropriate engagement. We constantly strive to maximise a brand’s utility through relevant and engaging executions, this year launching our award-winning contextual Programmatic Playground solution and TotallyPlay which takes the confusion out of marketing to Under-18s in the gaming ecosystem through unbiased, science-backed, human-first, and audience-safe and locally nuanced strategies.

Its headquarter is in Singapore, with offices in Australia, Indonesia, Japan, Korea, Philippines and Vietnam.

**JOB RESPONSIBILITIES**

Job Overview: We are seeking a talented, experienced and motivated Senior Ads Operations Manager to join the APAC team. We’re looking for a Superstar with team management, together with expertise, excellence and consistency in all aspects of managing, strategizing, planning and delivering digital media campaigns.

**How will YOU contribute to the Team?**

**Campaign Operations**:

- Lead and Manage the Campaign Ops Team - responsible for success of the campaign delivery
- You will own, enhance and develop the Campaign Ops process and manage internal stakeholders.
- You will maintain a zero error rate and adhere to the given SLA, by creating strong operational procedures and QC process for the team.
- You will collaborate with the different teams globally to work on shared client accounts.
- You will be and expert and advise our clients on all technical and compliance aspects while delivering the best possible performance.
- You will help financial tracking against campaigns, including campaign budget development and inventory buys.
- You will work closely with the US and the UK counterparts to bring in best practices and align globally

**Team management**
- Oversee the activities and productivity of employees on the team. Keep operations flowing by ensuring employees carry out instructions and perform at their best levels.
- You will be responsible for your team growth and development such as assisting in training and coaching employees on all policies and procedures, recruitment and team member’ s personal development
- You encourage positive behavior by offering team member precise and constructive feedback on need for improvement.

**DESIRED SKILLS AND EXPERIENCE**

**Do YOU have what it takes to succeed?**
- 4+ years of experience in digital media and advertising operations.
- Experience in managing a big team and delivering digital ad campaigns.
- Excellence communication, fluent in English
- Experience in leading teams in complex, multi-geography, multi-cultural environment.
- Experience with advertising platforms: Google Ads, programmatic exchanges, DSP and SSP workflows.
- An understanding and experience of managing publisher programmes within ad networks is a plus.
- Excellent understanding of digital trends, business models and technologies.

**OUR ETIQUETTE**

At TotallyAwesome, we work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, you are encouraged to:

- Be more AWESOME than you were yesterday
- Be BRAVE, experiment and share experiences
- Be AGILE, priorities tasks regularly to deliver outcomes
- Be ACCOUNTABLE to each other

Our people are at the heart of what we do at TotallyAwesome and the driving force behind our growth and success. We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people.

Finally, we are a team of passionate experts. We are not just leading in this industry, we are defining it.

**PERSONAL ATTRIBUTES**
- You are a self-starter, independent and problem solver. You consider yourself a high-performance personality
- Understand what it means to deliver excellence.
- Good sense of humor and ability to stay calm under pressure.
- Well-organised with excellent communication and time management skills.

**WHAT CAN WE OFFER YOU**
- Our people are at the heart of what we do at TotallyAwesome and the driving force behind our growth and success.
- We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team.
- We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people.
- Hands-on experience working with the lead

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