Operations Team Leader

2 weeks ago


Ho Chi Minh City, Vietnam Chi Nhánh Công Ty TNHH transcosmos Việt Nam Tại Thành Phố Hồ Chí Minh Full time

**Mô tả công việc**:
(Mức lương: 16 - 18 triệu VNĐ)
- Lead, manage and develop a team of Content Moderators, helping them to achieve their full potential and maintain high standards and quality of work.
- Ensure that all services are delivered within the framework core values and in line with existing policies and procedures.
- Actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
- Create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed.

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Promotion opportunities
- Periodical bonus: twice/year
- Position promotion, salary increase: once/year
- 13th-month salary
- Insurances followed Vietnamese Labor Law
- Bonuses, gifts for Holidays
- Activities: Birthday party, Employee engagement activities

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:

- Graduated from College or above.
- Good verbal and written communication skills, especially in English and Vietnamese.
- Minimum 1 year of experience in Team Leader roles.
- Experience in Content Moderation and Contact Center is a plus.
- Deep understanding of operation management, including performance metrics system, efficiency enhancement and etc.
- Proficient skills with MS Office.
- Excellent problem-solving, task prioritization, follow-up, and quick learning skills

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Quản Lý,Quản Lý Dự Án

Cao Đẳng
1 - 2 năm



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