Regional Officer

4 weeks ago

Hanoi, Vietnam GROK Full time

Australian National University
- Remote in Hanoi, Vietnam

We are seeking for a talented, dedicated professional to be a Vietnam-based Regional Officer for The Australian National University (ANU). The role will be based in Ha Noi and will be fully dedicated to representing ANU.

The role will primarily focus on student recruitment activities for the Mekong region (primarily focused on Vietnam, Thailand, Cambodia, Laos and Myanmar). The scope of the work will be implementing the University’s international student selection strategies to increase high-quality enrolments from across the Mekong to Australia’s top-ranked University. This is a strategically important role with considerable scope and profile.

As one of the world’s leading universities, ANU is committed to providing an unrivalled student experience and exceptional customer service to our partners and stakeholders. The position will support and develop the University’s key stakeholder networks in the Mekong region, providing specialist advice and delivering exceptional outcomes that support the University’s strategic goals.

The officer is responsible for undertaking business development, stakeholder management, and marketing/communications to support the University’s student selection goals in the Mekong region. The officer will work closely with important stakeholders in the Mekong, such as sponsor organisations, government agencies, ministries, education agents, higher education institutions and high school networks to attract the region’s best and brightest students to ANU. They will also work closely with colleagues in other areas of the Division, and University stakeholders (e.g., across Academic Colleges and Service Divisions) to develop strategic recruitment plans and strategies that are aligned with the University’s goals and priorities.

**Key duties**
- Working with the Senior Regional Manager (Mekong) based in HCMC, develop and implement a Mekong regional plan that is aligned with wider University international student recruitment objectives.
- Achieve defined student selection targets and KPIs.
- Support and develop productive working relationships with sponsors (government agencies and ministries), education agents, higher education institutions, high school networks, and other relevant external stakeholders in the Mekong. Develop productive internal working relationships across ANU.
- Generate and report on market intelligence and utilise existing market data to identify and coordinate activities for effective student recruitment through campaigns and, as appropriate, personally participate in education/career fairs and exhibitions, student events, and seminars. This will include the ongoing assessment of the success of events and in-region activity carried out.
- Maintain the central database of relevant regional contacts in databases and other systems as required.
- Coordinate the production of electronic and print publications and other marketing/advertising opportunities both internally and externally, in cooperation with the ANU Marketing team.
- Provide high-level advice and briefings to senior management and members of the ANU Executive on student recruitment matters relating to the Mekong region.
- Cultivate and maintain collaborative working relationships with external and internal stakeholders (including the University’s academic Colleges and administrative areas).
- Undertake frequent and extensive regional travel, and travel to Australia as appropriate, on behalf of the University including outside of regular business hours and on weekends.

**Experience**
- Two or more years of experience or equivalent in a role related to education or international education, with an emphasis on recruitment.
- Able to formulate strategy and consequent tactics.
- Knowledge of and extensive experience in at least one key market within the Mekong region (i.e., Vietnam).
- Significant experience determining recruitment strategy and undertaking an ambitious recruitment plan.

**Personal traits**
- Strong communication, able to influence others.
- Excellent strategic and analytical skills.
- Commitment to results.
- Strong customer sensitivity, internal moral compass.
- Honesty and personal integrity.
- Attention to detail.
- Intelligence and creative problem-solving.
- Emotional maturity and confidence.
- Hardworking, resilient and persistent.

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