Intern, Quality Assurance

6 months ago


Ho Chi Minh City, Vietnam BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**Support Quality Manager on following tasks**:
**1. Relabeling**:

- Manage the local relabeling activities. Ensure the local suppliers refer to the latest version of the relabeling work instructions

**2. Product complaint**:

- Act as local complaint coordinator to handle product complaints. Work with distributors to forward complaint samples to plant within 30 days from complaint report (provide contact detail, provide shipping information, prepare shipping documents, register tracking number onto system, notify plant on sample retrieval, follow-up with distributors to send sample on time...)
- Follow up on replacing/reimbursing complaint samples for customers (provide SIA, archive proof of replacement, monthly reconcile with supplier's credit note)

**3. Field Action**:

- Follow up with distributor/sales team on proof of FA communication
- Monthly reconcile proof of FA communication against the customer list until completion

**4. Transportation Damage**:

- Register transportation damage in system, coordinate with regional team and plant to complete investigation

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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