Quality Assurance Sepg
2 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Process Definition and Improvement:
- Develop, implement, and maintain software engineering processes aligned with organizational goals and industry standards (e.g., CMMI, ISO 9001, ISO 20000, ISO 27001).
- Identify gaps in current processes and propose improvements to enhan ceefficiency and quality.
- Review and validate back-office processes to ensure compliance with organizational standards. - Compliance and Auditing - BO:
- Conduct periodic audits of back-office functions to ensure adherence to internal policies and regulatory requirements.
- Identify and report any non-compliance issues and recommend corrective actions.
- Metrics monitoring: Define, collect, and analyze process metrics to assess performance and identify improvement opportunities.
- Documentation and Reporting:
Develop and maintain process documentation, including SOPs, workflows, and quality reports.
Prepare and present audit findings and quality improvement plans to management.
- Training and Support: Provide training and workshops for teams on quality processes, standards, and tools.
- Collaboration with Teams: Coordinate with cross-functional teams to address process
- related challenges and implement best practices.
Galaxy Technology Services is pioneering the Silicon Valley of Vietnam and Southeast Asia.
Our mission is to solve business and technical problems. We transform clients' business concepts through the stages of prototype, minimum viable product (MVP), and production. Our mastery of global software development processes and business-oriented focus allows our clients to achieve their business objectives.
- Risk Management:
Identify potential risks in back-office operations and propose mitigation strategies. Collaborate with relevant teams to implement preventive measures.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Attractive income
- Pay your full salary in two months of probation
- Review salary once per year
- 12 days of annual leave
- Year-end bonus/ performance bonus based on the business performance
- Birthday gift: 1.000.000 VND
- Social, Health and others Insurance are based on Labor Law and Health insurance PVI
- Activities: Company Trip, Year End Party, Sport (football, badminton, running club...), Christmas, Charity activities,...
- Good work environment and working in a professional, friendly, well-equipped
environment
- Chances to work in a big and global team, working directly with customers.
**Yêu cầu bằng cấp (tối thiểu)**: Thạc sỹ
**Yêu cầu công việc**:
- 3 years in QA, BO operations or Process improvement in software development projects.
- Familiarity with ISO standards, compliance requirements, or similar frameworks is a plus (process standards such as CMMI, ISO 9001, ISO 20000, or ISO 27001; Software development methodologies (Agile, Waterfall, etc.)).
- Proficiency in tools like MS Office, Excel, and quality management systems.
- Excellent documentation and communication abilities.
- ISO Auditor certification is a plus.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bán Hàng Qua Điện Thoại (Telesale),Chăm Sóc Khách Hàng,IT Phần Mềm,Kinh Doanh/Bán Hàng,Quản Lý Chất Lượng (QA/QC),Quản Lý Dự Án (IT),Sản Xuất/Lắp Ráp/Chế Biến
Thạc sỹ
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