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Field Support Engineer(Iot)

4 months ago

Hanoi, Vietnam Maxerience inc Full time

**Responsibilities**:

- Install and configure app and IoT devices at customer locations
- Troubleshoot and resolve technical issues related to app and IoT devices
- Provide technical support and assistance to customers
- Communicate effectively with customers and team members to ensure efficient resolution of issues
- Perform regular maintenance and updates on app and IoT devices
- Keep accurate records of installation and maintenance activities

Qualifications:

- Bachelor's degree in computer science or a related field
- 2+ years of experience working with app and IoT devices
- Fluency in English
- Strong communication and problem-solving skills
- Familiarity with common app and IoT platforms and technologies
- Valid driver's license and ability to travel to customer locations

**Job Types**: Full-time, Part-time, Contract, Permanent
Part-time hours: 40 per week

**Salary**: 10,000₫ - 40,000₫ per month

Ability to commute/relocate:

- Hà Nội: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- Iot: 1 year (required)