Public Engagement Assistant

3 weeks ago

Hanoi, Vietnam Embassy Hanoi Full time

**Announcement Number**:
HANOI-2024-03

**Hiring Agency**:
Embassy Hanoi

**Position Title**:
Public Engagement Assistant (Professional Exchanges)
- All Interested Applicants / All Sources

**Open Period**:

- 02/22/2024 - 03/07/2024
- Format MM/DD/YYYY

**Vacancy Time Zone**:
GMT+7

**Series/Grade**:
LE - 6510 8

**Salary**:
USD $16,364 /Per Year

**Work Schedule**:
Full-time - 40 hours per week, Monday to Friday. Definite not to exceed six (6) months.

**Promotion Potential**:
LE-8

**Duty Location(s)**:
**1**
- in
Hanoi, VM

**Telework Eligible**:
No

**For More Info**:

- HR Section

84-24-38505000 Ext: 5127

Overview

**Hiring Path**:

- Open to the public

**Who May Apply/Clarification From the Agency**:
Open to: All Interested Applicants/All Sources
For USEFM - FP is 06. Actual FP salary determined by Washington D.C.

**Security Clearance Required**:
Public Trust - Background Investigation

**Appointment Type**

Term appt, NTE 13 mos

**Appointment Type Details**:
Definite not to exceed six (6) months.

**Marketing Statement**:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

**Summary**:
The work schedule for this position is:

- Full-time, 40 hours per week, Monday to Friday.

**Supervisory Position**:
No

**Relocation Expenses Reimbursed**:
No

**Travel Required**:
Not Required

Duties

Qualifications and Evaluations

**Requirements**:
**EXPERIENCE**:At least three years of progressively responsible experience in a multilingual, multicultural or multinational, academic, or governmental work environment, with project management, communications, or education duties as a significant part of the job.

**JOB KNOWLEDGE**:Must be/must have:
A thorough understanding of the attitudes and preferences of EOL audiences in Vietnam, including regional, social, cultural, linguistic, and other factors and institutions that shape the attitudes.

Detailed knowledge of Vietnamese higher education, business, and professional exchange programs.

Knowledge of typical customer service and marketing tools to engage specific audience segments, particularly the EOL sector, in Vietnam.

Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, academic institutions, professional training institutes, and government.

Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Vietnamese communication landscape.

Be familiar with digital practices and procedures used by or influential with Vietnam’s EOL sector.

**Education Requirements**:
University degree in business, international trade, international relations, education, communications, English, or local equivalent is required.

**Evaluations**:
**LANGUAGE**:
Fluent in Speaking/Reading/Writing English is required.** (This will be tested.)**

Fluent in Speaking/Reading/Writing Vietnamese is required.

**SKILLS AND ABILITIES**: Must have/must be:
Analytic skills: Strong analytic skills and the ability to conceptualize how best to use PD tools to move Vietnamese attitudes in positive ways. Able to advise senior leaders of opportunities to promote Mission objectives through exchanges to the United States; identify, analyze, predict, and continually assess EOL audience attitudes; assess the impact of exchanges and alumni activities projects; and modify approaches for best outcomes. Must be able to evaluate the influence of differing EOL individuals and institutions and adjust operations and programming accordingly.

Communication/Interpersonal skills: Excellent customer relations, interpersonal, and cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in both English and Vietnamese; Able to tailor communications to fit different situations and ethnic and linguistic cultures. Able to brief on a variety of issues and interpret informally between English and Vietnamese for public programs.

Management skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects such as workshops, seminars, digital and in-person conferences, panel discussions, and lectures. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software

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