Technical Service

6 months ago


Hanoi, Vietnam Công Ty TNHH Talent Trader Việt Nam Full time

**Mô tả công việc**:
(Mức lương: 26 - 33 triệu VNĐ)
Key Responsibilities

Presale activities
- Work with sales team to propose/offering correct products or solution to SI/customers
- Support to SI and end user on offering complete solution with robot, vision, and 3rd party integration
- POC - Support to SI / EU (End user) for POC as well as work closely with sales team to progress leads though successful POC
- Manage and maintain solution centres and demo units: Operational, tidiness, safety & cleanliness
- Render technical support to sales promotion activities such as hybrid webinar/seminar/roadshows & exhibitions.
- Guide sales engineers on responses to market demands, requirements, competition activities
- Teamwork working and team player with department members to achieve team goal
- Creating and maintaining strong relationships with channel partners, customers, understanding their needs and providing specialist support and solutions

Service Activities
- Providing technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or on-site service in any service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades, and retrofits; end of life services, replacements, etc.)
- Work with RHQ & SEA countries to perform after sales service to global customers
- Attend service calls on-site or online within the expected turnaround time
- Reporting early on any technical/contract/quality/program/cost issues to RHQ, along with recommendations for resolution.
- Proposal & quotations for spare-parts and service support to channel partners and customers and ensure timely billings of service provided
- Identifying opportunities at end user to promote sales of Parts & Services.
- Identify potential authorised service partners to appoint and support customer

**Chức vụ**: Trưởng nhóm/Trưởng phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Job / Skills Competencies
- Must be computer literate, proficient with PC and software (word processing, spreadsheets, etc.)
- Excellent verbal and written communication skills.

Critical Work
- Experience At least 3 years in Application Engineer role as well as Field Service Engineer role.
- Experience in Industrial Robot is an added advantage.
- Qualifications Degree in Electronic, Mechatronics, Robotics, Control and Communications, Control, and Automation or related.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Cơ Điện,Điện/Điện tử

Đại Học
Không yêu cầu



  • Hanoi, Vietnam PPG Industries Full time

    Single or Multiple Accounts / 1 technology - Works Independently, troubleshoot and make decisions. With support, undertake pre - and post-sales technical support including commissioning, installation, testing and maintenance service to customers. Coordinate, investigates, and recommends new business tools for users. You will report directly to Assistant...


  • Hanoi, Vietnam PPG Full time

    Single or Multiple Accounts / 1 technology - Works Independently, troubleshoot and make decisions. With support, undertake pre - and post-sales technical support including commissioning, installation, testing and maintenance service to customers. Coordinate, investigates, and recommends new business tools for users. You will report directly to Assistant...


  • Hanoi, Vietnam Red Orange LLC Full time

    Dear Our Valued Connections, - Location: Hung Yen - Salary: Negotiable **JOB DESCRIPTION**: Value added technical solutions management: - Managing sewing, embroidery, footwear and trims solution activities for customers. - Conducting of products audit, Training programs, Workshops, Consumption Analysis, Logo Enhancement, etc. Solutions corresponding to the...


  • Hanoi, Vietnam Red Orange LLC Full time

    Dear Our Valued Connections, - **Location**:Hung Yen - **Salary**: Negotiable **JOB DESCRIPTION**: **Value added technical solutions management**: - Managing sewing, embroidery, footwear and trims solution activities for customers. - Conducting of products audit, Training programs, Workshops, Consumption Analysis, Logo Enhancement, etc. Solutions...


  • Hanoi, Vietnam DKSH Full time

    **Location**:Ha Noi, VN, VN**Job Function**:Engineering**Requisition Number**:142338**Description**: **Why It’s Great to Work at DKSH** - Enrich people’s lives: help provide reliable access to high-quality products and services, create sustainable value for stakeholders, generate jobs, and give back to society - Be part of something big: join over 33,000...


  • Hanoi, Vietnam Element Solutions Inc Full time

    **Business Overview**: MACDERMID ALPHA ELECTRONIC SOLUTIONS Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device...


  • Hanoi, Vietnam MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: MACDERMID ALPHA ELECTRONIC SOLUTIONS Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device...


  • Hanoi, Vietnam BI AH VIETNAM LLC Full time

    **The Position **Technical Service Manager (Swine)** - Be responsible for collecting, analyzing and providing relevant veterinary scientific information to Boehringer Ingelheim Animal Health Vietnam field force staffs, its customers and other stakeholders - Build and maintain a broad network with Local and international KOLs - Coordinate, execute specialized...


  • Hanoi, Vietnam MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: **MACDERMID ALPHA ELECTRONIC SOLUTIONS** MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Through the innovation of specialty chemicals and materials...


  • Hanoi, Vietnam MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: **MACDERMID ALPHA ELECTRONIC SOLUTIONS** MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Through the innovation of specialty chemicals and materials...


  • Hanoi, Vietnam Công ty TNHH Akzonobel coatings Viet Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc 1. Provide speedy and professional service of dry-card & panel to project customers. 2. Provide aesthetic sampling of creation paints to project customers (stonetex - sandtex - acryltex) 3. Proactively searching and offering wide-range of color selection to internal...

  • Senior Engineer

    6 months ago


    Hanoi, Vietnam BASF Vietnam Co. Ltd. Full time

    OBJECTIVES OF THE POSITION - To support and strengthen Line activity at customers’ sites. - To ensure smooth running of existing lines and provide necessary required supports for new / prospective business queries. - Enhance service levels and customer intimacy to achieve customers’ satisfaction. MAIN AREAS OF RESPONSIBILITIES AND KEY...


  • Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    Well-known brand in water treatment - International and professional working environment - Vietnamese only. Fresh graduate is opened to apply **Location**: Based in Hanoi and onsite in assigned factories **Working Hours** Monday to Friday **MAIN RESPONSIBILITIES** - Develop and implement service plans for the existing customer base. - Collaborate closely...


  • Hanoi, Vietnam CÔNG TY TNHH ADVANCE TECHNICAL ENGINEERING Full time

    **Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) Propose and implement business plan according to assigned territory and industrial segment. Achieve individual and company sales targets. Develop dealer network and end-users. Conduct market research. Analyze and identify customer needs. Propose solutions to meet customer needs and...

  • Service Engineer

    7 months ago


    Hanoi, Vietnam Công Ty TNHH Btl Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Routine Maintenance, service and support all BTL represented products. 2. Installation and commission new equipment including pre-delivery checks. 3. Provide day to day technical assistance to internal and external customers and keep updated on new information. 4. Liaise with manufacturers for...


  • Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    **Main Responsibilities**: - Support chemistry customer who use chemicals (industrial plating chemicals) - Technical support at customers sides/factory daily - Contact and technical support for customers - Follow and update chemicals stocks and consumption in customers - Follow production and productivity - Trouble shooting in...

  • Service Technician

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    Negotiable **RESPONSIBILITIES**: - Provide customers support and equipment maintenance services of including burners, pumps, and motors to customers at their facilities. - Train customers how to use and maintain their equipment. - Diagnose problems and come up with solutions to repair them_._ _ - Explain issues with equipment and repairs to customers. -...

  • Technical Support

    6 months ago


    Hanoi, Vietnam Công Ty TNHH Saint - Gobain Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Technical Consulting: Provide technical consulting services to customer (collaborate with sales team): - Competitor benchmarking 2. Technical Support: Getting closer to customer to: - Demonstrate at site - Defects analyze on site to support customer complaint handling (collaborate with...

  • Technical Lead

    7 months ago


    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: - Performance Bonus Navigos Search's client is a core technology start-up in Healthcare, Wearable company. We are hiring Technical Lead: RESPONSIBILITY:. - Collaborate with stakeholders to understand business requirements and translate them into technical solutions. - Design end-to-end solution architectures that align with the...

  • .NET Technical Leader

    6 months ago


    Hanoi, Vietnam GEM Corporation Full time

    GEM Corporation *** - 3rd floor, The Nine Tower, no.9 Pham Van Dong Street, Cau Giay District, Hanoi, Vietnam, Cau Giay, Ha Noi- At office- Posted 4 hours ago- Skills: - .NET C# Team Leader **Top 3 reasons to join us**: - Flexible working & young passionate culture - Agile-transforming - Advanced technologies and world-wide customers **Job...