Priority Relationship Manager

1 week ago

Hanoi, Vietnam Adecco Full time

Job LocationHanoi

Job typePermanent

Salary20,000,000-30,000,000 (VND)

Theo lĩnh vựcSales

Experience3-5 Năm

IndustryFinance & Banking

**Job summary**:
Our client is one of the leading commercial banks in Vietnam with a sustainable financial foundation and outstanding product - service portfolio. They are looking for a Priority Relationship Manager to join their company.

**Responsibilities**:

- Responsible for providing direct customer service needs, answering inquiries, selling retail products and services
- to customers; for cross-selling investment banking and treasury products.
- Works with Branch Management and Priority Banking Team Leaders to ensure consistency in: Service delivery, Goal achievement (Profitability and Market Penetration), Promotional Programs;
- Processes/execute transactions of different kinds of customers, such as:

- Account opening/modification, closure, etc.
- Filing/maintenance of customers' legal files
- Custody and delivery of VISA/MC and SARRAF CARDS and PIN’s in accordance with the Bank's policies and procedures
- Applications for opening/closure of Safe Deposit Boxes
- Delivery of checkbooks and mailing of account statement/advice
- Cross-sells the Bank's products and services to reach the maximum number of qualified kinds of customers;
- Provides quality service to the customers;
- Follows up non-active and low balance customer accounts to generate and/or maximize profit from these accounts;
- Ensures proper display of advertising/merchandising materials and availability of customer forms and brochures in the Priority Banking and guidelines;
- Assists in the preparation of the Branch's marketing plan in coordination with the Branch Manager and Priority Banking Team Leader;
- Visits existing and prospective clients;
- Attends customer events whenever possible to strengthen relationship with the client;
- Maintains lists of prospective clients for tracking purposes and establishing relationship with them;
- Reports program activities and development to the Priority Banking Team Leaders;
- Deliveries/hands over gifts according to policy;
- Performs other functions as may be directed by Branch officer or the Priority Banking Team Leader from time to time.

**Experience requirements**:

- At least 1-year banking sales experience
- Must be highly proficient in Excel and Word
- Must be a team player with strong attention to detail and able to work independently
- Young people are preferable
- Excellent critical thinking, problem-solving, mathematical skills
- Good communication and interpersonal skills

**Education requirements**:

- Bachelor's degree in Business Administration, Commerce, Marketing or equivalent work experience.

**Contact Person**:
Hien Tang

Adecco

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