Senior System Operations, Vng Solutions
4 months ago
Ensure efficient operation of IT systems and infrastructure using system and infrastructure management, with the objective of ensuring optimal system performance and reliability.
- Manage daily IT operations, ensuring all processes are executed efficiently and effectively to meet business needs.
- Review and implement IT operational strategies, ensuring they are well communicated and aligned with overall business goals.
- Ensure execution of IT policies and procedures, ensuring they are well communicated across all departments.
- Monitor Service Level Agreements (SLAs) related to IT tickets, problems, and requests, ensuring they are met without breaches.
- Ensure effective communication and coordination between IT and business teams to ensure alignment and effective resolution of issues.
- Prepare and present weekly, monthly and quarterly IT operational reports, covering analytics, system updates, and SLA performance.
- Collaborate with the team to ensure all documentation reflects recent changes and maintains consistency across platforms.
**Yêu cầu**:
**Experience**:
- At least 3-5 years of experience in IT operations or a related field.
- Over 2 years of experience with SLA management, strategic planning, and report generation.
- Proven track record in policy and procedure implementation and adherence control.
- Strong experience in systems troubleshooting and problem resolution.
- Experience in conducting knowledge transfer sessions and managing a knowledge base.
**Qualifications**:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong understanding of IT processes, IT operations and systems.
- Excellent written and spoken English communication skills at CEFR B1 level or above are required.
- ITIL Certification is desirable.
-
Senior Database Systems Engineer, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Network Operations Specialist, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Senior DevOps Engineer, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Senior Cloud Solutions Architect, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Senior Azure Cloud Solution Architect, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Senior Business Analyst, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Solution Architect, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Senior Software Engineer
4 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Security Engineer, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Service Delivery Manager, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Solution Architect, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Corporation Full timeVNG Corporation *** - VNG Campus, Tân Thuận Đông, District 7, Ho Chi Minh- At office- Posted 1 hour ago- Skills: - Azure Solution Architect **Top 3 reasons to join us**: - Attractive salary & benefits you'll love - Building large-scale products - Working in one of the best places to work in VN **Job description**: **Responsibilities**: - Lead the...
-
Vng Cloud, Solutions Consultant
4 months ago
Ho Chi Minh City, Vietnam VNG Full timeYou will collaborate with customers and other VNG Cloud teams to demonstrate our products, run proof of concepts when necessary, and create architecture proposals that satisfy customer's business and technical requirements. - You will work closely with sales in pursuing and advancing sales opportunities and are expected to actively leading technical...
-
Database Reliability Engineer, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Database Administrator, Vng Solutions
4 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Senior Cloud Engineer, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Service Delivery Director, Vng Solutions
4 months ago
Ho Chi Minh City, Vietnam VNG Full timeThe **Service Delivery Director** (SDD) is the primary point of contact responsible for the overall delivery and customer satisfaction of managed services engagements for assigned accounts. The SDD develops a “trusted advisor” relationship with their partner Customer Manager and develops and leads the overall ongoing operational management for the VNG...
-
Software Engineer
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
Configuration Manager, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...
-
IT Service Management Specialist Iii, Vng Solutions
3 months ago
Ho Chi Minh City, Vietnam VNG Full timeVNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital...