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Senior SPA Therapist

1 month ago


Hanoi, Vietnam MOVENPICK Full time

Company Description

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi, a five-star hotel located in the central district of Hanoi.

Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors.

We have also integrated some Vietnamese touches into the interior to give it a sense of place.

**Job Description**:

- Duy trì kiến thức kỹ lưỡng về các sản phẩm cho mỗi lần điều trị / liệu pháp
- Đảm bảo rằng thiết bị & cơ sở vật chất luôn trong tình trạng vệ sinh cao nhất
- Chuẩn bị các sản phẩm và phòng điều trị theo các hướng dẫn và đặt phòng cụ thể
- Hỗ trợ khách sử dụng các tiện nghi như phòng xông hơi khô, xông hơi ướt, bồn tạo sóng, v.v.
- Xử lý các phàn nàn và nhận xét của khách một cách khéo léo và hiệu quả. Báo cáo các sự cố hoặc bất thường khác cho Quản lý Spa
- Hỗ trợ vận hành bộ phận spa theo yêu cầu
- Duy trì kiến thức đầy đủ về tất cả các dịch vụ / tính năng của khách sạn
- Thông thạo hoàn toàn với các quy trình cứu hỏa và an toàn sinh mạng / khẩn cấp của khách sạn
- Luôn duy trì cao độ tiêu chuẩn về ngoại hình và cá nhân vệ sinh
- Thực hiện các nhiệm vụ hợp lý khác do Quản lý giao

**Qualifications**:

- Chứng chỉ về liệu pháp mát-xa, thẩm mỹ hoặc bằng tốt nghiệp từ một trường trị liệu thay thế được công nhận
- Tối thiểu 1 năm kinh nghiệm có liên quan trong ngành khách sạn hoặc spa
- Khả năng nói tiếng Anh thành thạo
- Kỹ năng giao tiếp và tiếp xúc khách hàng tốt
- Khả năng làm việc hiệu quả và đóng góp trong nhóm
- Năng động

Additional Information
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability