Content Safety

1 day ago


Ho Chi Minh City, Vietnam ByteDance Full time

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

**About Helo**:
Helo aims to be the go-to platform for people to find and share what's happening, discover interesting local content, and connect with diverse communities. The Helo app features a dedicated video channel with personalized content matched to your interests, and offers easy-to-use tools or templates for creators to express themselves in their own way - including text, video, memes, and more. Helo is available in Indonesia, Brazil, Vietnam, and Thailand.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

**About the Team**:
Content Strategy is the art of bringing the right content to the right person in the right place at the right time under the right context.
We are responsible for Helo content safety, content quality & style, content feature and creator strategy related businesses.

**Responsibilities**:

- Develop, localise, and iterate definition of content quality issues for the purpose of enhancing user feed experience
- Content quality evaluation, labelling for machine learning models to improve content quality
- Push the optimisation of recommendation strategy and improve the content style
- Select high quality content on the platform
- Effectively identify problems and issues by performing relevant research using the appropriate tools&methods
- Ensure daily workflow tasks are completed within designated timelines
- Demonstrated capacity for critical thinking, analysis and strong attention to detail
- Familiarity with Internet policy and regulatory environments
- Passion for keeping our users safe while protecting free speech
- Project management skills, with the ability to work independently and on multiple initiatives at the same time
- Strong written and spoken communications skills
- Strong proficiency in English
- Trust and Safety/Content QA/SME experience for Social Media platform is a plus

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


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