Senior Content Operations

2 months ago


Thành phố Hồ Chí Minh, Vietnam Zalo Full time

Hồ Chí Minh

Full-time

**What you will do**:

- Ensure that all services provided align with current policies and procedures;
- Assess potential risks to the platform and develop risk mitigation strategies;
- Manage, recruit, and establish processes and tools for the moderation team;
- Contribute to the development and implementation of community policies.

**What you will need**:

- Over 3 years of experience in this role or a related field;
- At least 1 year of experience in a team leader position;
- Deep understanding of online safety issues, particularly in social media;
- Strong leadership, management, and team development skills;
- Experience in product management or familiarity with business analysis in products is a plus;
- Proficiency in using measurement tools and creating metrics to evaluate work effectiveness.



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