Senior Sales Administrator
1 day ago
MAIN PURPOSE OF ROLE
Use independent judgment to provide timely and effective administrative support to a sales team, unit, or department.
**MAIN RESPONSIBILITIES**:
- Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time.
- Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.
- Make more complex calculations to accurately compile and report statistics.
- Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team’s activities.
- Answer more complex, difficult, or escalated internal and customer enquires on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
- Communicate with staff from other areas in the organisation, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
- Use databases or other computerized systems to maintain up-to-date customer records, to track the status of orders and deliveries, to maintain sales commission and expense records, and to generate sales reports and statistics.
QUALIFICATIONS
Education
High School Diploma / GED
Experience/Background
Minimum 1 year
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