Specialist, Operations Risk
5 days ago
**Responsibilities**
- S upports L1A through proactive advice based on risk and control knowledge and insights and presents risk management solutions where appropriate
- Lead the facilitation of L1A process walk-through workshops during Control testing and RCSA, and provide independent guidance on existing control design, and the operational effectiveness of controls and control remediation.
- Support L1A in monitoring existing controls for operational effectiveness, as the checker, and ensure any issues identified are raised to management.
- Support L1A in stakeholder discussions - particularly for complex CAPs - to ensure responsibilities, actions, and timelines are understood. Proactive monitoring if additional support and discussion are required with stakeholders to ensure the effectiveness of preventive solutions
- Collaborate with L1A and 2LOD to understand the implications of law & regulation and align on scope of changes to ensure implementation, boundaries, and decision-making processes and authorities are aligned with the changes proposed during Standards & Policy Implementation
- Form an independent review on level of risk, compare and contrast with risk owner views
- Review and challenge the outcomes of events and root cause analysis from events or incidents and proactive monitor the incident report, especially repeated items
- Support roll-out and implementation of Regional L1B initiatives
- Timely produce and maintain the regular/ad-hoc reports as per requests.
- Drive the development and implementation of future-fit risk management frameworks
**What we are looking for**:
**1. Key Behaviors**:
- Uncompromising on integrity, in line with principles and values and Code of Ethics.
- Understands the big picture.
- Trusted business partner, with a pragmatic approach to risk management.
- Promote risk awareness with business stakeholders to manage their needs and risk concerns.
- Challenges the status quo and looks for ways to enhance processes and tools.
**2. Experiences and Qualifications**:
- College degree/bachelor’s degree preferred, or equivalent related job-work experience required.
- At least 5 years experience in Audit, Risk management, and/or Control and Business Continuity Management.
- Working in Life Insurance industry or Finance sector is a plus.
**3. Knowledge of controls fundamentals**:Understanding of risk and controls fundamentals - i.e., control and QA frameworks, Operational risk, Archer, etc.
**4. Core Competencies and Skills**:
- Strong stakeholder and people management skills; able to effectively articulate technical vision, possibilities, and outcomes through strong verbal and written communication.
- Deep understanding of Operational risks and how they can impact the business.
- Self-driven, able to meet objectives with a mínimal amount of managerial oversight.
- Can distil complex issues into simple reports, solutions, and designs.
- Proficient in English, both verbal and written.
**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
**About Manulife and John Hancock**
**Manulife is an Equal Opportunity Employer**
**Working Arrangement**
In Office
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