Merchandising & Content Ops Executive

8 months ago

Ho Chi Minh City, Vietnam Intrepid Group Full time

**About Intrepid Vietnam**

Intrepid is a fast-growing and industry-leading ecommerce enabler, making sellers and brands successful in Ecommerce on all marketplace platforms across South East Asia through a combination of software solutions and value-added services across store management, online marketing, customer service (e.g. chat), data & intelligence, and fulfillment & logistics. The company operates in Indonesia, Philippines, Singapore, Vietnam, Thailand and Malaysia. It was built by ex-Lazada founders and is run by a young, enthusiastic and energetic team, looking to help brands and sellers seize the full potential of the ecommerce opportunity in South East Asia.

**The role**

Intrepid is currently looking for a **Merchandiser** to join our Merchandising and Content Team to create industry leading digital content for brands on and off ecommerce platforms. As **Merchandiser**, you will be responsible for
- Campaign planning and execution: commercial consulting, campaign wireframe and campaign key selling point execution for thumbnail, product frame, content
- Creating and updating assortment listings, maintaining content to ensure search keyword optimization, uploading digital assets and posting CRM materials such as feed.
- Campaign audit and maintenance: checking for any issue and ensure all campaign will be met our client objectifs

Your work is of crucial importance as it shapes the quality of engagement between our brand clients and their digital consumers and has a direct impact on search, conversion rates & online sales. Your day to day work will give you ample opportunities to partner closely with commercial key account managers and creative teams. Together, you will work to ensure optimized collaboration and efficient processes, under the leadership of your manager.

You are a nimble, driven, and detail-focused individual. You have a customer-first mindset and you work well both independently and as part of a team. You have excellent time management skills and you can deliver high quality work under time pressure.

**Specifically, your responsibilities include**:

- Format and upload best-in class assortment listings across marketplaces and social commerce platforms.
- Upload onsite assets and audit set-up to ensure error-free and engaging shop in shop and product detail pages for baseline and campaigns
- Execute on the CRM calendar including feed
- Execute on content improvement projects including content revamp and regular optimization of listings for keyword search Accountable for on-time & on-quality delivery of tasks
- Work with your team to review the impact of your work
- Liaise with KAM team on content & campaign requirements

**Who we look for - the ideal profile**
- University degree
- Professional experience of one year in ecommerce or digital field preferred
- Good communication both verbal and written and good command of EnglishGood working knowledge of Microsoft Office
- Excellent time management and ability to manage several projects in parallel
- Good attention to detail, including the ability to audit your own and others' work
- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
- Track record of team work
- Passion for E-Commerce and Digital Content
- Experience in keywords analysis and SEO is plus

**What we offer**
- Competitive allowance package
- 5-days working week (Monday-Friday) - working hours are between 9 am to 6 pm
- Professional and open working environment - culturally integrating the best of Western and Vietnamese cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.

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