E-commerce Manager

3 weeks ago

Ho Chi Minh City, Vietnam Nestle Full time

**POSITION SNAPSHOT**
- Location: Head Office, Ho Chi Minh City
- Company: Nestlé Viet Nam
- Position: eCommerce Manager
- Full time

**MAIN DUTIES**:

- Own the end-to-end business objectives, planning and management of eCommerce Stakeholders for all business models including
- Become the owner, manager, and go-to-person for eCommerce pillars of the assigned customers

including Commercial, Onsite & Online Marketing, Merchandising, Operations, Logistics & Inventory Management, Customer Service
- Brainstorm, initiate, negotiate, manage, and review Trade, Sales & Media Plans with internal and external stakeholders on a Yearly, Quarterly and Monthly basis to guarantee the KPIs are fully achieved.
- Manage, guide, and participate in direct planning and task execution for eCommerce Stakeholders that are aligned with business objectives and customer strategies.
- Facilitate excellence in execution in the daily business by planning, communicating, anticipating, measuring results consistently and implementing corrective action or learning. Continuously upgrade professional skills and suggest initiatives to develop the categories, brands and stakeholders' relationships with aggressiveness and sustainability.
- Accountable and responsible to achieve agreed upon eBusiness targets and KPIs that are given by line managers.
- Build strong, productive and sustainable relationships with eCommerce stakeholders to gain advantages in negotiation and support. Stay alert and abreast of market updates and industry news and share with the team for better anticipation.
- Manage, train, develop and assess the performance of direct reports. Set KPIs and performance trackers to ensure all goals and objectives are delivered.
- Build template, Consolidate, Present Business Reports. Summon Business Performance Reviews and Planning Session on a Weekly, Monthly, Quarterly and Yearly basis. Handle other kinds of report upon request by line managers.
- Support internal process and additional tasks that are assigned by line managers and top management. Ensure all expected results are delivered on time with high content quality and report insightful output.
- Adhere to all Company principles and policies including Nestlé trade policy, local Sales policy, local processesTrade Terms, Safety and legal regulations

**REQUIREMENTS**:

- Bachelor’s degree
- At least 05 years in eCommerce with 02 years in Management Role.
- eCommerce background comes from Platforms or Brand Owners.
- Possess experience in FMCG industry, especially Mother & Babies and Food & Beverages.
- Deeply understand sales strategies and tactics with proficient negotiation skills and capabilities to achieve target and control budget.
- Used to engage in planning and executing marketing/media plan; shopper marketing experience is a strong advantage, and over this period has successfully delivered on KPIs, especially top and bottom-line business results
- Strong media experience is a must. Solid knowledge of media planning process / Brand Building Nestlé Ways / key digital platforms principles
- Have good relationships with eCommerce industry operators and platforms' category management
- Strong communication skills; proficiency in English
- Result-oriented, Customer-centric, Data-driven, Fact-based action

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