Current jobs related to Customer Care Staff - Ho Chi Minh City - Adecco

  • English Customer Care Executive

    3 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH Thương mại Dịch vụ Đường Mòn Đông Dương Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) The English Care Executive role is to manage customer expectations, to ensure that all problems / questions of the ESP clients are quickly and proactively resolved and to assist the Operations Manager in monitoring the Operations team. The role also coordinates with regional offices and non-core...

  • Customer Care

    4 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH Giải pháp Tuyển dụng IQ Full time

    **CUSTOMERS CARE / SALE**: - Consultation of services, customer care, managing Page interactions, organizing warehouse inventory checks, and reporting tasks. - Directly approach customers to introduce, advise, and provide suggestions to help them choose products/services from the company that suit their needs. - Rotating shift work: working time SHIFT 1:...

  • Customer Care

    3 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Giải Pháp Tuyển Dụng Iq Full time

    **Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) CUSTOMERS CARE / SALE: - Consultation of services, customer care, managing Page interactions, organizing warehouse inventory checks, and reporting tasks. - Directly approach customers to introduce, advise, and provide suggestions to help them choose products/services from the company that suit...

  • Customer Care Representative

    4 months ago

    Ho Chi Minh City, Vietnam Givaudan Vietnam Co., Ltd. Full time

    **Purpose** Process sales orders from receipt through to shipment for assigned customers in line with Customer Care guidelines. Act as liaison between the customer, operations and sales team to ensure customers’ needs are met in the most efficient and cost-effective way. **Core Responsibilities** - Manage sales order process from receipt of order through...

  • Customer Care Senior Officer

    4 months ago

    Ho Chi Minh City, Vietnam hanwha life insurance company limited Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Care Senior Officer**: - **Mã tin đăng: 3515880**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...

  • Customer Service Staff

    3 months ago

    Ho Chi Minh City, Vietnam Bureau Veritas Full time

    Customer Service Staff - **Reporting**: CS Manager**TASKS - ACTIVITIES - RESPONSIBILITIES** - Coordinating with other departments to ensure that customer service issues are resolved quickly and efficiently; - Consult and answer customer questions; - Record and manage customer information and constantly update it on the database system; - Building...

  • Customer Care Intern

    3 months ago

    Ho Chi Minh City, Vietnam Zenyum Full time

    **About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

  • Operations and Customer Care Leader

    4 months ago

    Ho Chi Minh City, Vietnam Yên Living Full time

    **Giới thiệu**: Được ra đời vào năm 2021, YÊN Living là công ty startup quản lý bất động sản với mục tiêu mang đến những giải pháp tối ưu và sự an tâm cho những ai đang tìm kiếm ngôi nhà thứ hai của mình cũng như các chủ sở hữu tòa nhà/villa. Năm đánh dấu sự hiện diện của YÊN...

  • Home Care Staff

    4 months ago

    Ho Chi Minh City, Vietnam ICONIC Co,.Ltd. Full time

    **Job description**: A company that provides home-visit nursing care services for the middle-income class in Vietnam that not only Vietnamese but also foreigners, and will support the lives of the elderly as a home care staff. - _ - Meal support - Bathing support - Toileting support - Household chores support (cooking, cleaning, shopping, etc.) - After...

  • Air Logistics Customer Care Specialist

    4 months ago

    Ho Chi Minh City, Vietnam Kuehne+Nagel Full time

    You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. ** Your Role**: You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to...

  • Customer Care Executive

    4 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH columbia Asia (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Operate multiple-call telephone console and route calls to the appropriate person or location. - Provide general information on services offered by the hospital. - Direct guests, patients, relatives and vendors to the appropriate department/staff. - Booking and re-scheduling of appointments. -...

  • Sea Logistics Customer Care Specialist

    3 months ago

    Ho Chi Minh City, Vietnam Kuehne+Nagel Full time

    You will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence. ** Your Role**: You will be responsible supporting customers by providing helpful information + responding to complaints, ensuring customer satisfaction with our products, services + features. ** Your Responsibilities**: You will do...

  • Customer Care Executive

    4 months ago

    Ho Chi Minh City, Vietnam hanwha life insurance company limited Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Care Executive (Korean Speaking)**: - **Mã tin đăng: 3518553**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...

  • Senior Customer Care Executive

    3 months ago

    Ho Chi Minh City, Vietnam Zenyum Full time

    **About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

  • Customer Care Representative

    3 months ago

    Ho Chi Minh City, Vietnam Givaudan Vietnam Co., Ltd. Full time

    **Purpose** Process sales orders from receipt through to shipment for assigned customers in line with Customer Care guidelines. Act as liaison between the customer, operations and sales team to ensure customers’ needs are met in the most efficient and cost-effective way. **Core Responsibilities** - Manage sales order process from receipt of order through...

  • Customer Care Representative

    3 months ago

    Ho Chi Minh City, Vietnam Givaudan Full time

    Step into our world of creativity and joy! Customer Care Representative (6 months contract) - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people...

  • Customer Care Senior Specialist

    3 months ago

    Ho Chi Minh City, Vietnam Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Customer Care Specialist-vietnam

    3 months ago

    Ho Chi Minh City, Vietnam Anchanto Full time

    DEPARTMENT: Operations JOB TITLE: Customer Care Specialist EXPERIENCE REQUIRED: 0-3 Years in customer service industry QUALIFICATIONS: Bachelor's/Master's Degree LOCATION(S): Ho Chi Minh City, Vietnam WORKING HOURS: 24*7 Rotational shifts **About Anchanto** Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across...

  • Customer Support Staff

    4 months ago

    Ho Chi Minh City, Vietnam Công Ty Cổ Phần Empire Global Investments Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Follow Fanpage, Hotline, Call Center channels of Glo365; - Answer all questions of customers about products and services of the Company, receive requests from customers. - Carry out customer care tasks as planned; - Combine teamwork to support customers; - Perform tasks assigned by direct...

  • Customer Care Associate

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Việc Ơi Japan Client Full time

    **Giới thiệu**: Công ty VIỆC ƠI là công ty Tuyển dụng nhân sự thứ ba với 100% vốn của NHẬT BẢN với môi trường trẻ năng động, dễ thương và vô cùng thân thiện. Đây là nơi sẽ giúp bạn biết thêm nhiều kiến thức về nhân sự cũng như nâng cao các kỹ năng mềm của bản thân. - Job...

Customer Care Staff

4 months ago

Ho Chi Minh City, Vietnam Adecco Full time

**Responsibilities**:

- Resolve product or service problems by clarifying the customer's complaint during the shift; determine the cause of the problem; select and explain the best solution to solve the problem.
- Directly manage requests/questions/information during the shift through communication channels: switchboard, Zalo, Line, Skype, etc.
- Coordinate with relevant departments to handle students' requests/questions.
- Fully record students' inquiries/requests into the management system.
- Maintain the service quality of the product through the attitude, communication channels with customers.
- Perform other tasks related to taking care and supporting students as assigned by direct manager/supervisor.

**KPIs**:

- 100% of requests/questions during the shift are received and handled.
- Level of student satisfaction about the service (periodic survey).

**Experience requirements**:

- Target audience: at least 6 months working experience.
- ** Mindset**
- Love the profession of customer service
- Logical thinking, careful, meticulous
- Able to work independently and under high pressure
- Love & passion for working with customers and willing to work in a Start-up environment.
- ** Skills**
- Good communication
- Basic English
- Ability to grasp information and express well

**Education requirements**:
College/University degree, preferably in Business Administration, Commercial Economics, Marketing, Customer Service.

**Contact Person**:
My Nguyen

Adecco