Retail Sales Supervisor
4 weeks ago
**About Knauf**
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 86 countries, 35,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities - in Europe, the USA, South America, Russia, Asia, and Africa.
**Responsibilities**
**1. Sales Performance**
- Achieve the agreed sales volume, value, share and contribution target for all the company products and services;
- Understand market situation, customer behaviour and sales performance and plan the corrective actions;
**2. Market Information and Sales Analysis**
- Responsible for on time submission of monthly market report which includes stock share, price monitoring, competitor awareness, the company activities analysis;
- Provide feedback and insight from the marketplace to Regional Sales Manager;
- To actively participate to the monthly Team Solution Meeting - present sales performance, market information and recommended activity plan;
**3. Customer Management**
- Follow Customer Management Process and achieve the maximum co-operation from customers and efficient sales operation in assigned area through Monthly Action Plan, Account and Key Account Management, Customer Visit, Claim/complain settlement;
- Identify and support the commercial drivers of the customers and the company to be perceived as adding value to its customers in a professional way;
- Responsible for Customer Business Plan development and update;
- Manage customer support budget;
- Develop healthy long lasting relationship to gain the maximum co-operation;
**4. Sales and Transportation Forecast**
- Responsible for sales forecast and transportation estimate;
- To on time submit the sales forecast and transportation estimate to the company customer service;
- Discuss and review sales forecast with Regional Sales Manager and agree action plan.
**Requirements**:
**1. Education & Experience**:
- Bachelor/College Degree
- 3- 4 years sales supervisor experience in construction material or consumer product
**2. Skills & Competencies**:
- Good communication, presentation and negotiation skills;
- Good interpersonal relationship skills;
- Highly organized, strong sense of identifying and prioritizing issues;
- Highly Self
- motivated, entrepreneur spirit.
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