Associate Telephony Administrator

7 months ago


Ho Chi Minh City, Vietnam Mantu Full time

**Who are we? **:Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.
Its activities are divided into four practices:
Leadership & Advocacy, Technology, Digital Marketing & Experience, Total Talent Management.
A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.
From its headquarters in Geneva, Switzerland, Mantu relies on a community of 10,000 talented people in more than 60 countries on 5 continents and has a turnover of 810 million euros.
**Job description**:
**Mission Description**:
As Associate Telephony Administrator, you are part of our IT Operations Department, your main responsibilities will be the deployment, the maintenance, and the support of the telephony infrastructure for Mantu group and its subsidiary all around the world.

You will be trained/studied one of the modern Telephony solutions is Microsoft Teams as well as other solutions such as: PBX and AudioCodes SBCs and O365 VOIP related topics. In addition of your exploitation tasks, you will as well be participating in the evolution of our worldwide infrastructure on managing different projects such as Direct routing and Calling plan in worldwide (over 55 countries), optimizing and troubleshooting the quality of internal and external calls, Call Center, and work with the team to bring our service on the next level of excellence.
- Support, maintain and optimize the deployed Microsoft Teams/ Aircall VOIP environment (+5000 users).
- Support level 3 and maintain the deployed AudioCodes Voice Gateways, PBX and servers.
- Optimize the call quality as well as the cost of the call.
- Resolve incidents, implement, and participate in the problem resolutions.
- Implement service and system monitoring running on Grafana, Zabbix, and create reports and dashboard with Elasticsearch (ELK) stacks.
- Automate recurrent administrative tasks to enhance our provisioning system (Powershell and C#).

**Profile Requirement**:

- Self-driven and motivate to learn new technologies.
- Good automation logic and confident with PowerShell or C# (are plus)
- Basic knowledge Microsoft Cloud services as MS Windows Server 2019, Azure Active Directory (are plus)
- Basic knowledge of VoIP solution as Microsoft Teams, AudioCodes SBC gateway, PBX.
- Good communication skills in English (oral and written communication).
- Teamwork and knowledge sharing.
- Analytical and Problems solving (troubleshooting).
- Proactive and logical.

**Your Profile**:
Besides these core skills, we’re looking for a passionate technical profile who can quickly adapt to a new environment and technologies: Mantu is constantly evolving and reinventing itself, and more than anything, we’re looking for someone who’s willing to come on a journey with us, someone who embodies our values of trust, boldness and flexibility.

You need to be able to work as part of a team but also take the initiative and work independently on projects (we don’t believe in micro-managing). We always strive to build open, transparent and positive relationships within our community, and that’s why strong interpersonal skills and emotional intelligence are paramount: our people are our key asset and everyone actively contributes to the team’s wellbeing and motivation.

In short, we’re looking for senior students who is creative and proactive can help us position our company as opinion leaders in the market



  • Ho Chi Minh City, Vietnam Mantu Full time

    **Mission Description**: As Associate Telephony Administrator, you are part of our IT Operations Department, your main responsibilities will be the deployment, the maintenance, and the support of the telephony infrastructure for Mantu group and its subsidiary all around the world. You will be trained/studied one of the modern Telephony solutions is...


  • Ho Chi Minh City, Vietnam ROSEON Technologies Ltd. Full time

    **Job Title**: Administrative Associate **Report to**: Board of Directors **Job Type**: Full-time **Work Location**: Onsite/Hybrid **Salary Range**: Up to $500 **About Roseon Labs** Roseon Labs is a Web3 Studio & Investment firm. Founded in 2019, we are dedicated to empowering crypto startups to thrive in the Web3 space by offering a comprehensive...


  • Ho Chi Minh City, Vietnam Education Development Center Full time

    Company Description **Education Development Center (EDC)** is a global non-profit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ELCA Informatique SA - System Administrator Senior Specialist: MS Exchange, AD, M365 and Voice Systems **YOUR JOB: As our company is growing and we offer more service to our teams, we are looking for a Senior System engineer with a broad set of expertise in Messaging (MS Exchange on-prem and in...


  • Ho Chi Minh City, Vietnam Bảo Hiểm Nhân Thọ Phú Hưng Full time

    ĐỊA ĐIỂM: Hồ Chí Minh - Nội dung công việcMô tả công việc Primary focus of this role is to manage and provide proactive operational and administration in the GA Department to support to the GA Head. This role will work closely with departments and some management team to provide ad hoc support, and undertaking projects to assist teams in...

  • Associate - Tax

    2 weeks ago


    Ho Chi Minh City, Vietnam Vialto Partners Full time

    Job Description Be part of a team to deliver Personal Income Tax (PIT) and Immigration compliance and advisory services to clients; Assisting with research and advisory works related to PIT and immigration in support of the Senior Associates and Managers; Understand and show professional manners in meetings and dealings with clients; Support the team in...

  • Senior Associate

    4 days ago


    Ho Chi Minh City, Vietnam Vialto Partners Full time

    **Job Description**: - Be part of a team to deliver Personal Income Tax (PIT)/payroll compliance and advisory services to clients; - Review the data entry/the work prepared by the Associate to support for PIT declarations; - Responsible for controlling the clients' status, instruct the Associate to perform the work and update the Managers and above; -...

  • Senior Associate

    2 weeks ago


    Ho Chi Minh City, Vietnam Vialto Partners Full time

    **Job Description**: - Be part of a team to deliver Personal Income Tax (PIT) and Immigration compliance and advisory services to clients; - Review the data entry/the work prepared by the Associate to support for PIT declarations; - Responsible for controlling the clients' status, instruct the Associate to perform the work and update the Managers and...

  • Accounting Associate

    7 months ago


    Ho Chi Minh City, Vietnam JAC Recruitment Vietnam Full time

    **COMPANY OVERVIEW** A Foreign company is looking for an Accounting Associate (Hybrid working) to join and support in investigating potential investment opportunities in Vietnam. **JOB RESPONSIBILITIES** - Bookkeeping for management company, advisory entities and the holding company. - Receive, review, refute or confirm expenses for: research, company...


  • Ho Chi Minh City, Vietnam Công Ty Tài Chính TNHH MTV Shinhan Việt Nam - Chi Nhánh Bình Dương Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary: - Coordinate with other team to accomplish business requirement. - Other task will be assigned. Key Accountabilities - Meet financial requirements by submitting information for budgets; monitoring expenses. - Secures network by developing network access, monitoring, control, and...

  • Associate Lecturer

    7 days ago


    Ho Chi Minh City, Vietnam RMIT University Full time

    Overview: - RMIT Vietnam , an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from...

  • Senior Associate

    4 days ago


    Ho Chi Minh City, Vietnam Vialto Partners Full time

    Company Description Vialto Partners is a market leader providing globally integrated solutions supporting global workforce mobility, including immigration, tax, compensation and incentive, managed services, and digital solutions. As a trusted advisor of compliance, consulting and technology services to multinational corporations, the firm solves complex,...

  • Associate, Immigration

    7 months ago


    Ho Chi Minh City, Vietnam Vialto Partners Full time

    Associate, Immigration **Company Description** Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor performance and ensure your systems availability and reliability. - Provide 2nd level support (systems and network) and troubleshoot to resolve issues. - Manage assigned projects to deliver services in accordance with established objectives. - Any other duties as assigned by management...

  • Systems Administrator

    2 weeks ago


    Ho Chi Minh City, Vietnam Contemi Vietnam Full time

    **Systems Administrator (Network Security)**: Contemi Vietnam - Ứng Tuyển System Admin IT Support Networking - Đăng nhập để xem mức lương - Tầng 6, Toà nhà PJICO Tower, 186 Điện Biên Phủ, Phường Võ Thị Sáu, District 3, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 7 giờ trước **3 Lý Do Để Gia Nhập Công...

  • Senior Associate

    7 months ago


    Ho Chi Minh City, Vietnam Vialto Partners Full time

    Senior Associate - Immigration **Company Description** Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively...

  • [olympic Tools]

    7 months ago


    Ho Chi Minh City, Vietnam CÔNG TY L&A Full time

    **Job Summary**: **Key Responsibilities**: **Administrative support Office Management**: - Organize and schedule appointments, meetings, and travel arrangements for management and staff. Prepare agendas, presentations. - Create and maintain document management filing systems, both electronic and physical. Support company expense report processing and...


  • Ho Chi Minh City, Vietnam Zalo Full time

    **What you will do**: Associate Product Operations Executive works mainly with operations team and other stakeholders such as BD, Legal, HR,,... to: - Manage the recruitment process and ensure human efficiency; - Deeply understand the advertising policy and system rules to monitor the stability of the operations; - Centralize all the input from different...

  • HRbp Associate Manager

    9 months ago


    Ho Chi Minh City, Vietnam Dentsu Aegis Network Full time

    This purpose of this role is to support the implementation of HR people initiatives. This role will support the HR Business Partner in successful implementation and stakeholder engagement across the business with a data-driven mindset. The role would be generalist in nature and could encompass Employee Relations, Learning and Development, Talent, Reward and...

  • Database Administrator

    7 months ago


    Ho Chi Minh City, Vietnam Titan DMS Full time

    Titan DMS *** - 182 Lê Đại Hành, District 11, Ho Chi Minh- Hybrid- Posted 5 hours ago- Skills: - Database C# SQL **Top 3 reasons to join us**: - International environment - Onsite Opportinity - Year - End and Loyalty Bonus - 20 days Leave **Job description**: **Key Responsibilities**: - Design, implement, and maintain SQL Server databases. -...