Senior IT Business Analyst

2 months ago

Hà Nội, Vietnam Techcombank Full time

Techcombank

***
- C5 Building Tower, D’Capitale Tower, 119 Tran Duy Hung, Cau Giay, Ha Noi- Số 6 Quang Trung, phường Trần Hưng Đạo, Hoan Kiem, Ha Noi- At office- Posted 3 days ago- Skills:

- Business Analyst

English

**Top 3 reasons to join us**:

- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits

**Job description**:
**Job Purpose**
- The job holder responsible for user support: Directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.

**Key Accountabilities (1)**
- Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements.
- Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.
- Prepare and issue user manuals for technology products.
- Participate in direct training on products and technology features for IT support department and professional staff if necessary

**Key Accountabilities (2)**
- Responsibilities in user support:

- L2, L3 level support with assigned requirements.

**Key Accountabilities (3)**
- Other responsibilities
- Participate in technology projects as assigned.
- Participating in the development of business processes and guidelines of the Unit.
- Participate in technology risk handling as assigned.
- Perform other tasks as required by management

**Key Relationships - Direct Manager**
- Team Lead, IT Business Analysis

**Key Relationships - Internal Stakeholders**
- Division, units, branches/subsidiaries of TCB

**Key Relationships - External Stakeholders**
- Application/solution provider partners, IT departments of key customer businesses

**Your skills and experience**:
**Success Profile - Qualification and Experiences**

**Qualifications**
- Graduated from University or above.
- Business analysis certificate preferred.

**Work Experience**
- Minimum 3 years in related field Foreign language
- English/ according to TCB's regulations in each period

**Success Profile - Functional Competencies**
- Digital Literacy - Level 2
Agile mindset and working - Level 2
Influencing and Negotiation - Level 2
Analytical Thinking - Level 2
Business acumen - Level 2
Financial acumen - Level 2
Market assessment - Level 2
Quality management - Level 2
Systems Requirement specification - Level 2

**Success Profile - Leadership Competencies**
Strategic Mindset - Level 1
Change and Innovation - Level 1
Collaboration - Level 1
Talent Development - Level 1
- Results Orientation - Level 1

**Success Profile - Culture Fit (Core Values)**
- Collaboration For Common Objectives
- Customer Centricity
- Innovation and Creativeness
- Self-development
- Work Efficiency

**Success Profile - Personal Attributes**
- 1. Integrity, modest
- 2. Optimistic, Adaptable & Emotionally Controlled
- 3. Conscientious, Resilient, Vigorous & Achieving
- 4. Persuasive, Unconventional & Forward Thinking

**Why you'll love working here**:
**WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?**
- Investing **over 300 million USD** to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
- You will grow with Techcombank by having the opportunity to learn from **top experts** from across the world
- Techcombank provides a **rewarding remuneration structure** that commensurate with your achievement and contribution
- Techcombank is the **Top 2 Best place to work **in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday, Year End Party, etc.

**Techcombank**:
Techcombank
- The leading commercial bank in Vietnam
- Company type
- IT Product
- Company industry
- Banking- Company size
- 1000+ employees
- Country
- Vietnam- Working days
- Monday - Friday
- Overtime policy
- No OT

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