IT Manager

6 months ago

Ho Chi Minh City, Vietnam Gleads Full time

**Key Responsibilities**:
**Project Supervision and Implementation**:

- Manage the products and projects of the IT department (Products and Outsource), ensuring progress and summarizing results.
- Lead CRM projects with a focus on customization to enhance business operations.
- Manage the professional and efficient operation of the company's website, including technical troubleshooting, maintenance, and data backup.
- Troubleshoot and fix crucial issues that pertain to server logs, network, backend, and frontend source code.

**Technology Strategy Development**:

- Research and implement and advise the BOD on technology solutions to develop a tech strategy aligned with the company's business goals..
- Develop systems for functions within new projects in response to challenging requirements.

**IT Department Direction and Development**:

- Define and develop the direction of the IT department, including planning and operational policies.
- Delegate tasks, evaluate job performance, and propose rewards or disciplinary actions for staff.
- Manage, monitor, and evaluate the performance of the IT department.

**Budget Management**:

- Develop and propose budgets for the IT department to ensure efficient utilization.
- Compile and summarize IT department expenses monthly.

**Infrastructure Building and Enhancement**:

- Ensure the integrity and security of data, network access, and backup systems.

**Requirements**:
**Background & Experience**:

- Bachelor's degree in computer science, information technology, or a related field.
- Bring over 10 years of professional experience, with a minimum of 5 years in a similar role at system-sized Corporations or Companies.
- Proficient in IT system development, operation, and management.
- Experience in setting up CRM deployment environments.
- Experience in operating server systems such as Linux and AWS.
- Expertise in FE, BE, BA, QC, system, and security domains, including NodeJS backend, React frontend, MySQL database, and AWS system.
- Familiarity with infrastructure such as cloud, networking, etc.
- In-depth knowledge of IT systems, infrastructure, and security.
- Preferred experience in software development and current technologies.
- Advanced knowledge of the ISO 27001 Standard.
- Proficiency in English is preferred.

**Skills**:

- Strong leadership, people management, time management abilities, and communication skills.
- Experienced in project management, strategic planning and organizing work professionally.
- Demonstrated expertise in planning and organizational skills.

Ability to establish and maintain effective working relationships.
- Strong commitment to quality and compliance with company policies and regulations.
- Highly skilled in working independently, taking initiative, being proactive, and motivating team members.

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