Senior Officer, Solution Development

4 weeks ago


Hà Nội, Vietnam Techcombank Full time

21 Jan 2025

**Senior Officer, Solution Development (40000670)**:

- Category: Retail Banking Group
- Job Type:

- Facility: Retail Banking

**Job Purpose**:

- The job holder is responsible for '- In charge of new development, enhancement and launch of Insurance products in alignment with the business plan and strategic direction of Insurance Solution
- Lead the projects and strategic initiative regarding the Insurance products along with other division, departments and Insurance partners
- Work with relevant division/departments to drive the Insurance product’s revenue, enhance customer experience by developing the suitable product and service CVP

**Key Accountabilities (1)**:
1. In charge of new development, enhancement and launch of Insurance products in alignment with the business plan and strategic direction of Insurance Division. Work with relevant division/departments to drive the Insurance product’s revenue, enhance customer experience by developing the suitable product and service CVP

**Key Accountabilities (2)**:
2. Lead the projects and strategic initiative regarding the Insurance products along with other division, departments and Insurance partners
3. Participate in the negotiation and signing of Agency Contract/Strategic partnership as the Insurance Product SME
4. Provide answers to the queries from internal customers and provide the consultancy/feedback to the issues/matter that requires the GI product expertise.

**Key Accountabilities (3)**:
5. Work with relevant departments to manage the renewals of insurance policies. Monitor closely the renewal rate and customer retention rate to implement the corrective actions
6. Participate in the development of process, guideline of the department, operational procedure within Techcombank and with insurance companies, brokers for each type of insurance products;
7. Other work as assigned by the Senior Manager, Solution Development

**Key Relationships - Direct Manager**:
Senior Manager, Solution Development

**Key Relationships - Direct Reports**:
NA

**Key Relationships - Internal Stakeholders**:
Units in BRG, relevant Divions in TCB

**Key Relationships - External Stakeholders**:
Customers and cooperation partners, related agencies.

**Success Profile - Qualification and Experiences**:

- Qualifications:

- Bachelor degree (Preferrably with Economics or Insurance major)

Domain expertise:

- At least 5 years of experience in Insurance product development

Actual Required Experience
- Have the tracked record and experience in Insurance product development in a bank or an insurance company
- Have the experience in developing Insurance product concepts, feasibility testing, Term and Condition development, operational processes, customer journey for each customer segment and distribution channel which bring values for the customers and the bank
- Have the experience in managing product launches, enhancement, withdrawal for Bancassurance channel
- Have the experience of involving in customer segmentation, customer research for the purpose of developing the proposition that is distinctive and appealing for the customers



  • Hà Nội, Vietnam ArctX Solution LLC Full time

    About us: ArctX Solution LLC is a global IT Solution provider Company seeking a Senior PHP Developer (React) to join our team in the Hanoi office. Job description: Senior PHP Developer (React) is responsible for building the back-end of a platform through proper coding, testing, and creating servers as well as databases ensuring cross-platform compatibility...


  • Hà Nội, Vietnam ArctX Solution LLC Full time

    **ArctX Solution LLC**: ArctX Solution LLC - Company type - IT Product - Company industry - IT Services and IT Consulting - Company size - 151-300 employees - Country - Vietnam - Working days - Monday - Friday - Overtime policy - No OT - At office - Skills: - PHP Laravel **Top 3 reasons to join us**: - We are a committed-to-success team - The employees...


  • Hà Nội, Vietnam ArctX Solution LLC Full time

    **ArctX Solution LLC**: ArctX Solution LLC - Company type - IT Product - Company industry - IT Services and IT Consulting - Company size - 151-300 employees - Country - Vietnam - Working days - Monday - Friday - Overtime policy - No OT - At office - Skills: - Database MySQL Oracle **Top 3 reasons to join us**: - We are a committed-to-success team - The...


  • Hà Nội, Vietnam ArctX Solution LLC Full time

    **ArctX Solution LLC**: ArctX Solution LLC - Company type - IT Product - Company industry - IT Services and IT Consulting - Company size - 151-300 employees - Country - Vietnam - Working days - Monday - Friday - Overtime policy - No OT - At office - Skills: - System Engineer AWS Linux **Top 3 reasons to join us**: - We are a committed-to-success team -...


  • Hà Nội, Vietnam ArctX Solution LLC Full time

    **ArctX Solution LLC**: ArctX Solution LLC - Company type - IT Product - Company industry - IT Services and IT Consulting - Company size - 151-300 employees - Country - Vietnam - Working days - Monday - Friday - Overtime policy - No OT - At office - Skills: - Java Spring ReactJS **Top 3 reasons to join us**: - We are a committed-to-success team - The...


  • Hà Nội, Vietnam World Bank Group Full time

    (Senior) Investment Officer **(Senior) Investment Officer** Job #: req29100 Organization: IFC Sector: Investment Grade: GG Term Duration: 3 years 0 months Recruitment Type: International Recruitment **Location**: Hanoi,Viet Nam; Ho Chi Minh City, Vietnam Required Language(s): English Preferred Language(s): Vietnamese Closing Date: 9/19/2024...


  • Hà Nội, Vietnam IFC Systems Corporation Full time

    **(Senior) Investment Officer** **Job #**: - req29100**Organization**: - IFC**Sector**: - Investment**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Hanoi,Viet Nam; Ho Chi Minh City, Vietnam**Required Language(s)**: - English**Preferred Language(s)**: - Vietnamese**Closing...


  • Hà Nội, Vietnam World Bank Group Full time

    **Job #**: - req29100**Organization**: - IFC**Sector**: - Investment**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Hanoi,Viet Nam; Ho Chi Minh City, Vietnam**Required Language(s)**: - English**Preferred Language(s)**: - Vietnamese**Closing Date**: - 9/19/2024 (MM/DD/YYYY) at...


  • Hà Nội, Vietnam Techcombank Full time

    4 Sep 2024**Senior Officer, Customer Relationship Management (40000960)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Corporate Banking**Job Purpose**: - The job holder: - Support the Corporate Banking Manager (SRM) and the Corporate Banking Specialist (RM) in providing products and services to customers in accordance with...

  • Solution Architect

    6 hours ago


    Hà Nội, Vietnam FPT Software Danang Full time

    **About us** A subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 33,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies....


  • Hà Nội, Vietnam Techcombank Full time

    12 Sep 2024**Senior Officer, Digital Marketing (40000584)**: - Category: Digital Office- Job Type: - Facility: Change and Transformation**Job Purpose**: - The job holder: - Develop Techcombank's digital marketing activities to improve business efficiency, brand image and digital marketing experience of customers. - Ensure proper operation, implementation,...


  • Hà Nội, Vietnam Techcombank Full time

    7 Nov 2024**Senior Officer, Business Intelligence (40000051)**: - Category: Data And Analytics Division- Job Type: - Facility: Technology**Job Purpose**: - The job holder analyzes, designs and implements data solutions using Techcombank’s enterprise suite of BI tools. - The job holder uses analysis, business understanding methods, processes, and systems...


  • Hà Nội, Vietnam Techcombank Full time

    30 Oct 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Hà Nội, Vietnam FPT Software Danang Full time

    **About us** A subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 33,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies....


  • Hà Nội, Vietnam Prudential plc Full time

    Customer Service Solution Senior Specialist Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make...

  • Senior .NET Developer

    4 weeks ago


    Hà Nội, Vietnam Esoft Vietnam., Ltd Full time

    Esoft Vietnam., Ltd *** - Tòa Hàn Việt, 203 Minh Khai, Phường Minh Khai, Hai Ba Trung, Ha Noi- At office- Posted 4 hours ago- Skills: - .NET C# **Top 3 reasons to join us**: - Competitive salary & benefit package - Recognition & respect the diversity culture - Dynamic & international working environment **Job description**: - For two decades as...


  • Hà Nội, Vietnam Techcombank Full time

    30 Sep 2024**Senior Officer, Corporate and Commercial Credit Risk Appraisal (40000737)**: - Category: Risk Management Division- Job Type: - Facility: Risk Management**Job Purpose**: Implement credit appraisal; Participating in building credit products/solutions for customers belongs to Wholesales banking' MM/SME segment; Ensuring that credit apprasal'...


  • Hà Nội, Vietnam Techcombank Full time

    30 Sep 2024**Senior Officer, Corporate and Commercial Credit Risk Appraisal (40000737)**: - Category: Risk Management Division- Job Type: - Facility: Corporate Banking**Job Purpose**: Implement credit appraisal; Participating in building credit products/solutions for customers belongs to Wholesales banking' MM/SME segment; Ensuring that credit apprasal'...


  • Hà Nội, Vietnam Techcombank Full time

    28 Nov 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Hà Nội, Vietnam Techcombank Full time

    31 Aug 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...