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Marketing Communication Executive

4 months ago

Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

**Hạn nộp**: 30/04/2023

**Mức lương**: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
HCMC
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Trưởng ca/ Giám sát
Cập nhật
16/03/2023 16:25
Mô tả công việc

HOTEL DESCRIPTION

Tribute Portfolio Hotel, Nha Trang features 895 units of guest rooms, suites and 2-bedroom apartments with convenient access to the sunny beach of Nha Trang Bay. The hotel offers an All Day Dining, a specialty restaurant, lobby lounge and pool bar. Guests can enjoy the outdoor infinity pool with panoramic ocean views, children’s pool, fitness centre, spa and kids club. The hotel also comes with a ballroom and 4 meetings room, making a total event space of 726 SM. The hotel is located near Tram Huong Tower, Nha Trang Centre Shopping Mall and the nearest airport is Cam Ranh International Airport, 34 km from the accommodation. Converting from the Vinpearl Condotel Beachfront Nha Trang, the hotel will become Vietnam’s first Tribute Portfolio hotel, expected to convert in Q3, 2023.

CORE WORK ACTIVITIES

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Quyền lợi được hưởng
Competitive salary
5 working days/week
Yêu cầu công việc
Marcom Executive
Yêu cầu hồ sơ