Director of Sales

5 months ago

Hanoi, Vietnam Marriott International, Inc Full time

**Job Number** 24030940

**Job Category** Sales & Marketing

**Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.

**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
- Marriott International is an equal opportunity employer. We believ

  • Sales Director

    3 weeks ago

    Hanoi, Hanoi, Vietnam People Profilers Vietnam Full time

    Job Title: Sales DirectorWe are seeking a highly motivated Sales Director to join our international team in Vietnam. As a Sales Director, you will be responsible for maintaining and expanding our existing business, supporting, maintaining, and further developing both dealers and producers of interior and exterior doors in your respective country.You will...

  • Sales Director

    4 weeks ago

    Hanoi, Hanoi, Vietnam People Profilers Vietnam Full time

    Job Title: Sales DirectorWe are seeking a highly experienced Sales Director to lead our sales efforts at People Profilers Vietnam, a leading provider of comprehensive eye care services. The ideal candidate will have a strong background in sales management, preferably within the healthcare or medical sector, and a proven track record of driving revenue growth...

  • Sales Director

    5 hours ago

    Hanoi, Hanoi, Vietnam People Profilers Vietnam Full time

    Sales Director Opportunity in OphthalmologyWe are seeking a seasoned Sales Director to lead our sales efforts in the ophthalmology sector at People Profilers Vietnam. This dynamic role requires a strong background in sales management, preferably within healthcare or medical services, and a proven track record of driving revenue growth.Key...

  • Sales Director

    5 months ago

    Hanoi, Vietnam Headhunt Vietnam Full time

    Our client seeks a dedicated Sales Director for a full-time, on-site role. The Sales Director will oversee sales operations, lead domestic and international sales teams, cultivate new business opportunities, and uphold exemplary customer service standards. This role is located in the Hanoi Capital Region and entails managing sales activities in both Hanoi...

  • Deputy Sale Director

    6 months ago

    Hanoi, Vietnam công ty tnhh mediastep software vn Full time

    Manage Sales plan for a combination of B2B & B2C. (Ecommerce, Logistics) - Mastering the sales technique: telesale, direct sale, workshops, events. - Work with Marketing and Production to understand features and products. - Training and leading, giving fire to the members of the group. - Design different sales running programs (workshop, digital marketing,...

  • Sales Director

    5 months ago

    Hanoi, Vietnam Headhunt Vietnam Full time

    The Sales Director will oversee sales operations, lead domestic and international sales teams, cultivate new business opportunities, and uphold exemplary customer service standards. - This role is located in the Hanoi Capital Region and entails managing sales activities in both Hanoi and Ho Chi Minh City offices. - Report to CEO **Qualifications, Skills,...

  • Global Sales Operation Director

    5 months ago

    Hanoi, Vietnam Employment Vietnam Full time

    Location: Hanoi, Vietnam **About the hiring company**: Our client is a pioneering automotive manufacturer, committed to revolutionizing the automotive industry with cutting-edge technology and sustainable practices. **Position Overview**: Our client is seeking a dynamic and experienced Global Sales Operations Director to lead and optimize the global sales...

  • Director of Revenue and Sales

    5 months ago

    Hanoi, Vietnam Manhattan Group Full time

    Our client is managing a prestigious 5-star hotel in Kuala Lumpur where luxury meets excellence! With over 300 luxurious rooms and multiple F&B outlets, we're seeking a dynamic individual with proven revenue management expertise and a strong sales background in the hotel industry. **Position: Revenue and Sales Director** **Responsibilities**: - Develop...

  • Director of Sales and Marketing

    5 months ago

    Hanoi, Vietnam PERSOLKELLY'S CLIENT - HOSPITALITY GROUP Full time

    Top Hospitality Group in South East Asia - Wide range of properties - Competitive salary range - Reports to Group CEO_ **Scope of work**: - To oversee and manage Marketing team, Business Development, Reservation to ensure maximum revenue, promotional coverage and marketing opportunities are achieved for multiple hospitality brands._ **Main...

  • Director of Sales

    5 months ago

    Hanoi, Vietnam Hyatt Place Ha Long Bay, Bai Chay Full time

    Summary You will be responsible for the efficient running of the division in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations. To provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments...

  • Director of Sales

    5 months ago

    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: To oversee and manage Marketing team, Business Development, Reservation to ensure maximum revenue, promotional coverage and marketing opportunities are achieved. The DOSM should work closely with revenue management and marketing functions, to develop sales and marketing strategies to maximize revenue, grow market share, grow brand...

  • Cluster Director of Sales Marketing

    5 months ago

    Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    Professional environment - Numerous opportunities to develop - Top hospitality brand in Vietnam **ROLES AND RESPONSIBILITIES**: - Collaborates with the Deputy Director, Unit General Managers, Revenue Manager, and Operations teams to formulate and implement effective revenue management strategies, aiming to optimize revenues while focusing on increasing...

  • Managing Director

    5 months ago

    Hanoi, Vietnam Công ty Cổ phần Golden Path Academics Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Note: Interview before Tet Holiday - Start working after Tet Holiday. The Director is responsible for, but not limited to the following: A. Business Management & Strategy Expected outcome: Drive the team towards achieving organizational vision as well as financial target assigned by...

  • Director of Restaurant

    6 months ago

    Hanoi, Vietnam Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Sales Director

    5 months ago

    Hanoi, Vietnam Headhunt Vietnam Full time

    The Sales Director will oversee sales operations, **lead domestic and international sales teams**, cultivate new business opportunities, and uphold exemplary customer service standards. This role is located in the Hanoi Capital Region and entails managing sales activities in both Hanoi and Ho Chi Minh City offices. **Key Responsibilities**: - **Market...

  • Director of Sales and Marketing

    5 months ago

    Hanoi, Vietnam Pan Pacific Hotels Group Full time

    **Vietnam*** **Pan Pacific Hanoi*** **Sales & Marketing*** **Job Grade**: Full Time Enjoy the best views of West Lake at Pan Pacific Hanoi, your oasis of calm in a bustling city. No matter how long you plan to stay at our Hanoi hotel, you will find comfort and convenience in our rooms and serviced suites. If you have a passion for the industry and are...

  • Director of Sales

    5 months ago

    Hanoi, Vietnam Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family **Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our...

  • Deputy General Director, Sales

    6 months ago

    Hanoi, Vietnam Aloha Consulting Group Full time

    ACG_1849_JOB- Develop and implement strategic sales plans to achieve company goals, ensuring alignment with market trends and customer needs.- - Provide strong leadership to the sales team, fostering a culture of accountability and continuous improvement to surpass sales targets.- - Cultivate and nurture relationships with key clients and stakeholders,...

  • Export Sales Director

    5 months ago

    Hanoi, Vietnam Headhunt Vietnam Full time

    The Sales Director will oversee sales operations, lead domestic and international sales teams, cultivate new business opportunities, and uphold exemplary customer service standards. This role is located in the Hanoi Capital Region and entails managing sales activities in both Hanoi and Ho Chi Minh City offices. **Key Responsibilities**: - **Market...

  • Managing Director

    5 months ago

    Hanoi, Vietnam công ty cổ phần golden path academics việt nam Full time

    Duties and Responsibilities (based on a 44- hour work week) The Director is responsible for, but not limited to the following: Business Management & Strategy Expected outcome: Drive the team towards achieving organizational vision as well as financial target assigned by BOD. **Tasks**: Prepare monthly, quarter and annual reports and give strategic advice to...