Ecommerce Specialist
7 months ago
**Areas of Responsibility**:
**Customer Support**: Responding promptly to customer inquiries, resolving issues and ensuring a seamless customer experience across our platforms.
**Product Listing Maintenance**: Keeping product details up-to-date, ensuring accurate descriptions, prices, and availability.
**Product Listing Translation**: Utilizing translation tools to adapt product listings for various international markets.
**Account Maintenance**: Ensuring that the company e-commerce account/profile is always updated, and all details align with company standards.
**Basic Keyword Research**: Identifying relevant keywords for product listings to improve search engine visibility and online sales.
**Qualifications**:
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Minimum of 2 years of experience in e-commerce
- Familiarity with popular e-commerce platforms and tools.
- Proficient in using translation tools for content localization.
- Basic knowledge of SEO and keyword research techniques.
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills and customer service orientation.
- Proficient in English; knowledge of additional languages is a plus.
**Salary**: 18,000,000₫ - 28,000,000₫ per month
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