Network Expert

2 weeks ago

Ho Chi Minh City, Vietnam Talentnet Full time

Financial Services

**RESPONSIBILITIES**:
**Availability management**
- Assure meeting the demand of committed availability for infrastructure services related to network and telecommunications
- Provide requests to assure that new or updated/modified services meet the committed availability.
- Proactively maintain and improve the availability of network and telecommunications services and its stability as well.
- Build and keep continuously operational plan up to network and telecommunications services
- Ensure the incidents related to network and telecommunications infrastructure are solved
- Assess the influence on the availability of new change requests
- Join in Change Advisory Board (CAB) if necessary
- Be responsible for monitoring the availability of network and telecommunications services, comparing the reality with target and addressing the shortcomings
- Coordinate with other units, especially security management and infrastructure and security monitoring centers
- Operate and deploy the solutions relating to network technology (LAN, WAN, Internet, Extranet, Wireless, Network Security, DC/DR)
- Perform periodic checks on network and telecommunications in the bank, plan and implement corrective action plans as needed.
- Operate, deploy and maintain WAN connecting the company to member companies and partners.
- Operate, deploy and maintain WAN including network devices and the internet lines connected to all branches/transaction offices, ATM/CDM, LAN (DC, DR and buildings), wireless, the Internet within the company’s scope.
- Manage the suppliers, monitor the network and telecommunications service quality of partners or suppliers and
- take responsibility for supplied ones.
- Maintain, upgrade and refine network and telecommunications devices according to the requests of each period
- Manage and deploy security solutions
- Make a checklist of daily operation, report the results and quality of work every day.

**Productivity management**
- Ensure the proper resource for hardware and bandwidth serving network and telecommunications services
- Make sure that IT managers are aware of demand of using resource and its growth trend.
- Provide resource requests for updated or newly supplementary IT services
- Keep overall report up intended for the operation using the productivity of IT infrastructure and its trends.
- Make sure the incidents and problems related to the productivity are solved
- Assess the influence on the productivity of change requests
- Take responsibility for monitoring the level of resource utilization, comparing the real demand with targeted one and addressing the issues according to resource.

**Change management**
- Supply the timely assessment of implemented change impacting on the infrastructure and services.
- Communicate with relevant stakeholders when there are any problems causing changes to requesters and executors.
- Update operation guideline if necessary
- Strictly monitor the process of performing changes

**Configuration management**
- Take responsibility for the standard of endpoints devices each period
- Take responsibility for standardizing and maintaining the operating system standards, software list and relevant version periodically

**Service Quality Management**
- Cooperate with other units to investigate, assess, troubleshoot, determine negative and positive trends and solutions. Bring corrective actions out
- Assure the deeper analysis is carried out in order to determine root cause of negative trends.
- Analyze, report the trend of productivity and its impact due to IT problems
- Analyze the collected data.

**Strategy and governance**
- Sets the mission, vision, and strategy of the NW domain to maximize the success of business and IT initiatives
- Setup innovative, differentiating for NW domains that enhance our overall capabilities and productivity
- Define a governance mechanism to establish and monitor effective controls for the network infrastructure performance. Periodic potential issue and from that come up with mitigation plan accordingly
- Provide strategy and roadmap and oversight for the full life cycle of design, development, operation and support of IT systems

**REQUIREMENTS**:
**Educational Qualifications**
- A bachelor's or master's degree in computer science, electrical/electronic engineering, information technology, telecommunications or other computer-related fields
- Having a master’s degree in telecom or information systems is an added advantage

**Relevant Knowledge/ Expertise**
- Experties: Routing/Switching, WAF, Proxy, Reverse Proxy, SSL, Loadbalancer, ACI, SD WAN
- Certificates: CCNP, CCIE or equivalent,
- Having working experience or certificate on Juniper, CheckPoint, F5, Fortigate, Citrix

**Skills**
- Solid knowledge and experience in IT, or electronic and telecommunication.
- Having good knowledge and understanding about Network Routing Switching, Network Security (IPS, Firewall, NAC, VPN), Wireless.
- Detailed-orientation, s

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