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Network Expert

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time
Financial Services

RESPONSIBILITIES:

Availability management

  • Assure meeting the demand of committed availability for infrastructure services related to network and telecommunications
  • Provide requests to assure that new or updated/modified services meet the committed availability.
  • Proactively maintain and improve the availability of network and telecommunications services and its stability as well.
  • Build and keep continuously operational plan up to network and telecommunications services
  • Ensure the incidents related to network and telecommunications infrastructure are solved
  • Assess the influence on the availability of new change requests
  • Join in Change Advisory Board (CAB) if necessary
  • Be responsible for monitoring the availability of network and telecommunications services, comparing the reality with target and addressing the shortcomings
  • Coordinate with other units, especially security management and infrastructure and security monitoring centers
  • Operate and deploy the solutions relating to network technology (LAN, WAN, Internet, Extranet, Wireless, Network Security, DC/DR)
  • Perform periodic checks on network and telecommunications in the bank, plan and implement corrective action plans as needed.
  • Operate, deploy and maintain WAN connecting the company to member companies and partners.
  • Operate, deploy and maintain WAN including network devices and the internet lines connected to all branches/transaction offices, ATM/CDM, LAN (DC, DR and buildings), wireless, the Internet within the company's scope.
  • Manage the suppliers, monitor the network and telecommunications service quality of partners or suppliers and
- take responsibility for supplied ones.

  • Maintain, upgrade and refine network and telecommunications devices according to the requests of each period
  • Manage and deploy security solutions
  • Make a checklist of daily operation, report the results and quality of work every day.

Productivity management

  • Ensure the proper resource for hardware and bandwidth serving network and telecommunications services
  • Make sure that IT managers are aware of demand of using resource and its growth trend.
  • Provide resource requests for updated or newly supplementary IT services
  • Keep overall report up intended for the operation using the productivity of IT infrastructure and its trends.
  • Make sure the incidents and problems related to the productivity are solved
  • Assess the influence on the productivity of change requests
  • Take responsibility for monitoring the level of resource utilization, comparing the real demand with targeted one and addressing the issues according to resource.

Change management

  • Supply the timely assessment of implemented change impacting on the infrastructure and services.
  • Communicate with relevant stakeholders when there are any problems causing changes to requesters and executors.
  • Update operation guideline if necessary
  • Strictly monitor the process of performing changes

Configuration management

  • Take responsibility for the standard of endpoints devices each period
  • Take responsibility for standardizing and maintaining the operating system standards, software list and relevant version periodically

Service Quality Management

  • Cooperate with other units to investigate, assess, troubleshoot, determine negative and positive trends and solutions. Bring corrective actions out
  • Assure the deeper analysis is carried out in order to determine root cause of negative trends.
  • Analyze, report the trend of productivity and its impact due to IT problems
  • Analyze the collected data.

Strategy and governance

  • Sets the mission, vision, and strategy of the NW domain to maximize the success of business and IT initiatives
  • Setup innovative, differentiating for NW domains that enhance our overall capabilities and productivity
  • Define a governance mechanism to establish and monitor effective controls for the network infrastructure performance. Periodic potential issue and from that come up with mitigation plan accordingly
  • Provide strategy and roadmap and oversight for the full life cycle of design, development, operation and support of IT systems

REQUIREMENTS:

Educational Qualifications

  • A bachelor's or master's degree in computer science, electrical/electronic engineering, information technology, telecommunications or other computerrelated fields
  • Having a master's degree in telecom or information systems is an added advantage

Relevant Knowledge/ Expertise

  • Experties: Routing/Switching, WAF, Proxy, Reverse Proxy, SSL, Loadbalancer, ACI, SD WAN
  • Certificates: CCNP, CCIE or equivalent,
  • Having working experience or certificate on Juniper, CheckPoint, F5, Fortigate, Citrix

Skills

  • Solid knowledge and experience in IT, or electronic and telecommunication.
  • Having good knowledge and understanding about Network Routing Switching, Network Security (IPS, Firewall, NAC, VPN), Wireless.
  • Detailedorientation, s