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Technical Writer

2 months ago

Hanoi, Vietnam Panasonic Vietnam Group – Panasonic R&D Center Vietnam (PRDCV) Full time

**Technical Writer (Software Documentation/Madcap)**:
Panasonic Vietnam Group - Panasonic R&D Center Vietnam (PRDCV)
- Ứng Tuyển

Business Analyst System Admin SQL
- Đăng nhập để xem mức lương
- Lotte Tower, 54 Lieu Giai, Ba Dinh, Ha Noi- Xem bản đồ- Tại văn phòng- 28 phút trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Lộ trình phát triển sự nghiệp đa chiều
- Cơ hội đào tạo, công tác tại Nhật, Singapore, Mỹ..
- Mức lương hấp dẫn, chế độ thưởng dựa trên năng lực

**Mô Tả Công Việc**:
Duties and tasks include, but are not limited to:
Creating End-User Documentation
- Interpreting existing business documentation and functional specifications to understand the key end user information, in co-ordination with internal resources (Developers, Training, Business Analysts, etc.) as needed
- Considering the most effective formats for delivering content, such as general overviews, how-tos, detailed guides, and FAQs
- Reviewing existing resources to determine if they can be reused or if they need to be recreated
- Creating and/or revising content to ensure it is concise yet engaging and accessible to end users with non-technical backgrounds
- Proof-reading documentation to maintain a high quality standard that maintains PanaCIM’s brand voice and style guide

Making content available in Madcap Flare
- Utilizing the tools within Madcap to organize and publish content
- Maintaining a cohesive look and feel between articles so end users can seamlessly navigate between topics
- Note: in-depth training with Madcap will not be provided, so previous experience with this toolset is a significant asset

Providing Recommendations and Expertise
- Working closely with the PanaCIM Product Owner, Business Analysts, Development teams, and Training team, providing input into the design of the online knowledgebase as appropriate
- When possible, providing insight into industry standards and best practices for creating and maintaining documentation

**Yêu Cầu Công Việc**:
You should be:

- Experienced writing technical software documentation that targets a non-technical user audience
- Obsessive about consistency and accuracy, with high attention to detail across all areas of work
- Able to thrive and produce high-quality outputs in a timely fashion with limited oversight
- Adaptable and able to maintain focus in a fast-paced environment where things can change quickly
- Open-minded and proactive, focused on resolving problems and delivering results
- A team player with good collaboration skills
- Able to seek feedback and receive constructive criticism

And have:

- A minimum of 3 years experience as a technical writer creating web-based resources
- Demonstrated capacity to produce excellent, clear, clean and accessible writing (samples will be requested)
- Strong communication skills (written and verbal)
- Ability to understand and communicate complex technical topics to non-technical stakeholders, both internally and externally
- Good proficiency with MS Office
- Experience with documentation publishing software

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:
Panasonic R&D Center Vietnam was established in April 2007, is a company specializing in R&D of Panasonic Group in Vietnam with the aim of enhancing R&D activities in the field of digital home appliances, automation, mobility in Vietnam, providing R&D services for software solutions in today's hottest fields such as AI, Cloud, IoT in a chain of R&D centers of worldwide corporations

1. Career Path Development
- Long-term multi-career roadmap;
- Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)
- Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)

2. Work-life Balance
- Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)
- Additional special holiday

3. Compensation package
- Attractive salary
- Competitive bonus package depend on abilities, performance and competencies
- Diversified allowance scheme

4. Wellness
- Well-protected with 24/7 personal accident and medical care insurance;
- Well-designed Annual Health Check-up program;
5. Activities
- Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day
- Summer Vacation (Trip to famous tourist spots domestic/ overseas, )

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