Technical Writer

2 weeks ago

Hanoi, Vietnam Công Ty TNHH Panasonic Industrial Devices Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Duties and tasks include, but are not limited to:
Creating End-User Documentation
- Creating and/or revising content to ensure it is concise yet engaging and accessible to end users with non-technical backgrounds
- Interpreting existing business documentation and functional specifications to understand the key end user information, in co-ordination with internal resources (Developers, Training, Business Analysts, etc.) as needed
- Reviewing existing resources to determine if they can be reused or if they need to be recreated
- Proof-reading documentation to maintain a high quality standard that maintains PanaCIM’s brand voice and style guide
- Considering the most effective formats for delivering content, such as general overviews, how-tos, detailed guides, and FAQs

Making content available in Madcap Flare
- Maintaining a cohesive look and feel between articles so end users can seamlessly navigate between topics
- Note: in-depth training with Madcap will not be provided, so previous experience with this toolset is a significant asset
- Utilizing the tools within Madcap to organize and publish content

Providing Recommendations and Expertise
- When possible, providing insight into industry standards and best practices for creating and maintaining documentation
- Working closely with the PanaCIM Product Owner, Business Analysts, Development teams, and Training team, providing input into the design of the online knowledgebase as appropriate

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Panasonic R&D Center Vietnam was established in April 2007, is a company specializing in R&D of Panasonic Group in Vietnam with the aim of enhancing R&D activities in the field of digital home appliances, automation, mobility in Vietnam, providing R&D services for software solutions in today&039;s hottest fields such as AI, Cloud, IoT in a chain of R&D centers of worldwide corporations
Career Path Development
- Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)
- Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)
- Long-term multi-career roadmap;
Work-life Balance
- Additional special holiday
- Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)

Compensation package
- Attractive salary
- Diversified allowance scheme
- Competitive bonus package depend on abilities, performance and competencies

Wellness
- Well-protected with 24/7 personal accident and medical care insurance;
- Well-designed Annual Health Check-up program;
Activities
- Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day
- Summer Vacation (Trip to famous tourist spots domestic/ overseas, )

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- You should be:

- Obsessive about consistency and accuracy, with high attention to detail across all areas of work
- Able to seek feedback and receive constructive criticism
- Experienced writing technical software documentation that targets a non-technical user audience
- Open-minded and proactive, focused on resolving problems and delivering results
- Able to thrive and produce high-quality outputs in a timely fashion with limited oversight
- Adaptable and able to maintain focus in a fast-paced environment where things can change quickly
- A team player with good collaboration skills

And have:

- Demonstrated capacity to produce excellent, clear, clean and accessible writing (samples will be requested)
- Good proficiency with MS Office
- Experience with documentation publishing software
- A minimum of 3 years experience as a technical writer creating web-based resources
- Strong communication skills (written and verbal)
- Ability to understand and communicate complex technical topics to non-technical stakeholders, both internally and externally

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Mềm,iOS

Trung cấp - Nghề
Không yêu cầu

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