UX Designer

6 months ago

Ho Chi Minh City, Vietnam Backbase Full time

**The Job in short**
As a UX Designer, you'll be helping our customers in the APAC region. You'll be joining a team of UX ambassadors and the wider design community within Backbase. There are numerous moments to connect, share, learn and collaborate with designers across the organisation where our relationships go beyond the work environment.

**Meet the job**
- Implement Omni-channel, Retail, SME, Wealth banking product solutions across Web, Android, and iOS for banks in APAC;
- Conduct design and research activities including wireframing, user testing, creating journey maps etc;
- Communicate design theories and best practices to support stakeholder decision-making;
- Communicate and work collaboratively with cross-functional team members and agile squad.

**How about you**
- 3+ years experience in Product/Service/UX/UI design in a product company, consulting firm, or agency;
- Fluency across a broad range of skills including design and research;
- Proficiency working with design systems with tools such as Figma;
- Strong portfolio demonstrating excellence in thought and execution;
- Clear and confident communication and presentation skills in English and preferably one other APAC language;
- Strong team player who can collaborate effectively with different stakeholders;
- Willingness to travel and work with customers on location.

Bonus skills:

- Experience in facilitating design workshops;
- Prior experience in Fintech and a passion for banking solutions;
- Prior experience in designing products for APAC users;
- Basic understanding of HTML/CSS;
- Good knowledge of Material design guidelines & Apple HIG.

Within a multicultural company, you will be joining a dynamic team of UX designers, UX researchers, product designers and the wider design community within Backbase. Within Customer Success, you will work with various roles (Project Managers, Business Analysts, Solution Architects, Developers) to successfully implement Backbase solutions.

As this role also relies quite heavily on your consulting skills, you will advise customers on all aspects of User Experience from branding and visual design to experience design and information architecture. Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers.

In your daily project work, you will be the source of design knowledge for all Backbase Apps and the Backbase Design System. Through a deep understanding of our UX patterns and UI components, you will be able to guide customers and drive decisions towards product adoption in every sense (apps, journeys, UX patterns, etc.).

You also get the chance to help drive more complex projects by using design tools and methodologies (segments, personas and other research collateral) and by partnering up with peers in research and development. Above all, you will be one of Customer Success' design ambassadors; working to educate different audiences through confidence and storytelling.

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