Operation Training Manager
2 weeks ago
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
**Responsibilities**:
- ** Assessing Training Needs**:
- Be responsible for devising and implementing a comprehensive training strategy that aligns with our business objectives;
- Identify and assess future and current training needs through job analysis;
- Conduct monthly Survey/Visit to address training gaps
- ** Creating Training Plans**:
- Design relevant programs, and assess their impact on employee performance and loyalty;
- Enhance employee skills, improve performance, increase productivity, and foster a culture of continuous learning and development throughout the organization.
- ** Deploying Various Training Methods**:
- Collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of the company.
- Develop and implement training & development projects/initiatives for various Ninja van stakeholders (Riders, Drivers, Station Managers, Province Leaders, etc.)
- Spearhead assigned operation training projects/initiatives for different stakeholders;
- Liaise with stakeholders involved in training and development projects (Regional training team, Operation team, third-party vendors, etc.
- Facilitate and deliver assigned training sessions including onboarding, technical and soft skill training
- Build & update training materials and kits (Lesson plan, slide, activities)
- Assist in improving training effectiveness by deploying new approaches (multimedia, technology, framework, SOP, etc.)
- Monitor and evaluate training program’s effectiveness, success;
- ** ManagingTraining Budgets**:Manage training budget;
- ** StayingUpdatedOn Training Trends**:
- Provide opportunities for ongoing development;
- Other tasks/project as assigned
**Requirements**:
- Min 5 years of working experience with min 2 years working as training/ training management Leader;
- Experienced in training blue-collar workers;
- Experienced in using digital training platforms;
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).
- Bachelor degree (Preference: Business, commerce, social studies and humanity).
- Excellent communication, presentation and interpersonal skill, Problem solving, Strong analytical skill, able to identify competency gaps;
- Track record in designing and executing successful training programs.
- Good at English 4 skills
- Highly competent with Microsoft office (especially Excel), Excellent reporting skill
- Excellent communication and leadership skills
- Ability to plan, multi-task and manage time effectively
- Strong writing and record keeping ability for reports and training manuals
- Good computer and database skills
- Yes: willing to travel to provinces to visit stations/riders and perform training
**Working address**: Ninja Van Vietnam Office, 307/21 Nguyen Van Troi, Tan Binh district, Ho Chi Minh city.
**Salary and benefits**:
- Competitive income compared to the market
- "Tet" bonus, Performance review from 1 - 4 months
- Paid social insurance based on full salary
- 12 days annual leave, 5 days sick leave (with full salary)
- High-class AON Health Insurance for manager level.
- Year End Party, annual Townhall Ceremony
- Annual company trip
- Attractive team-building activities, regular internal activities
- Provide laptop for employees
**Training and developing**:
- Participate in internal training courses: online/offline
- Opportunities to promote to higher positions: Senior, Team Leader, Manager etc.
**Work environment & colleagues**:
- Senior leaders are open-minded, respectful and ready to facilitate personal growth
- Young and dynamic working environment
- Scope of work is large, the company has more than 6000 employees, the company has operations spreading to 63 provinces/cities throughout the country.
-
Training Operations Specialist
3 weeks ago
Ho Chi Minh City, Vietnam Fe Credit Full time**Phúc Lợi**: - Bảo hiểm - Du Lịch - Phụ cấp - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Chế độ nghỉ phép **Mô Tả Công Việc**: - Chịu trách nhiệm về cấu trúc hoạt động đào tạo, phân tích dữ liệu / tình trạng đào tạo và đề xuất kế hoạch, ngân...
-
Associate, Training Operation Partner
2 weeks ago
Ho Chi Minh City, Vietnam Shopee Full timeDepartmentPeople- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees. - Implement the...
-
Training Manager
1 week ago
Ho Chi Minh City, Vietnam Marriott International, Inc Full time**Job Number** 23146165 **Job Category** Human Resources **Location** Renaissance Riverside Hotel Saigon, 8-15 Ton Duc Thang Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training...
-
Operations Training Manager
2 weeks ago
Ho Chi Minh City, Vietnam Techtronic Industries Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Managing DL/IDL profiles - Managing DL/IDL capabilities and product history database - Promoting Buddy Program - DL/IDL performance review **Chức vụ**: Giám đốc và cấp cao hơn **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Chế độ bảo...
-
Operations Manager
2 weeks ago
Ho Chi Minh City, Vietnam PAVE by Discovery Loft Inc. Full time**Who are we and what do we do?** Discovery Loft (PAVE) is an automotive technology company that is reimagining how the industry inspects and appraises used vehicles around the globe. Its first offering, PAVE, is powered by Intelligent Damage Protection capabilities, enabling anyone with a smartphone and five minutes to complete a guided vehicle inspection...
-
Operations Manager
2 weeks ago
Ho Chi Minh City, Vietnam Emerhub LLC Full time**OVERVIEW** EMERHUB is a multinational market entry consulting company. We help our clients to set up and grow their businesses across Southeast Asia (including Vietnam). We provide solutions to companies from remote hiring to setting up local operations, lowering barriers to local markets, and shortening time-to-market for any product or service. **About...
-
Operations Manager
2 weeks ago
Ho Chi Minh City, Vietnam PAVE by Discovery Loft Inc. Full time**Who are we and what do we do?** Discovery Loft (PAVE) is an automotive technology company that is reimagining how the industry inspects and appraises used vehicles around the globe. Its first offering, PAVE, is powered by Intelligent Damage Protection capabilities, enabling anyone with a smartphone and five minutes to complete a guided vehicle inspection...
-
Sales Manager
2 weeks ago
Ho Chi Minh City, Vietnam hustle training Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Sales Manager**: - **Mã tin đăng: 3425053**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...
-
Ielts Operations Manager
2 weeks ago
Ho Chi Minh City, Vietnam IDP Education Ltd Full time**POSITION PURPOSE** **RESPONSIBILITIES** **_Operations Management_** - Provide operational plan to support all test centres in Vietnam to achieve targets, and drive sharing and implementation of best practices between IDP:IELTS and test centres within the country - Manage the operations of all test centres which include pre-test, during the test and post...
-
Sales Capability and Training Manager
2 weeks ago
Ho Chi Minh City, Vietnam Kimberly-Clark Full time**Your Job**: You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic,...
-
Business Operations Manager
3 weeks ago
Ho Chi Minh City, Vietnam Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Senior Operations Manager
2 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Buymed Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) The Senior Operations Manager will oversee the group management, procurement and inventory operations of the various pharmacy stores, including managing pharmacy staff, ensuring compliance with all laws and regulations related to pharmacy operations. He/she will also be responsible for studying the...
-
Senior Operation Manager
1 week ago
Ho Chi Minh City, Vietnam Công Ty TNHH Sôcôla Marou Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) JOB PURPOSE: - Overseeing the daily operations of Maison Marou, Marou Station, Marou Coffee. This position will be the one to ensure smooth running of operations to maximize sales and minimize costs. - Ensuring our staff give great customer service as well as monitoring the financial performance of...
-
Agency Training Operational Excellence Senior
2 weeks ago
Ho Chi Minh City, Vietnam Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Operation Manager/ Shift Manager
3 weeks ago
Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full timeA minimum of 3-5 years experience in a comparable table games/slot operations management position - High proficiency in English, and Chinese or Korean - Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate. Position Title : Shift Manager Division : Management Department : Operation Position Reports...
-
Operations Manager/general Manager
2 weeks ago
Ho Chi Minh City, Vietnam Staffing Group Full time**Position Requirements**: Are you passionate about leading and driving operational excellence in a dynamic business environment? Our client, an internationally acclaimed outdoor furniture manufacturer, with 25 years experience and servicing over 30 countries worldwide, has an exciting position available... We are seeking an - **Operations Manager/General...
-
Ho Chi Minh City, Vietnam VNG Full timeVNG is a leading homegrown digital ecosystem in Vietnam. We provide diverse products and services that bring convenience, fun and quality content to our users, and help our business partners achieve effective user acquisition/engagement and more efficient operations. The exponential growth in VNG’s popularity is a testament to our ability to create...
-
Telesales QA
3 weeks ago
Ho Chi Minh City, Vietnam Liberty Insurance Pte Ltd Full time**I. Job Summary** - This is a newly created position. Our ambition is to build the leading and best in class Insurance telesales team in the country. - Reporting directly into the Head of Direct Digital Distribution department, the individual will be responsible for managing and driving the overall call center productivity and performance for Liberty...
-
Gallery Operation Manager
2 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Phát Triển Bất Động Sản Masterise Homes Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Main Role: 1. The Gallery Operation Manager is responsible for the smooth co-ordination and supervision of the Sales Gallery including Security, reception, F&B attendant, housekeeper and IT. They are also responsible and empowered to ensure all related departments working in the Sales Gallery such...
-
Operation Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Vina Group Full time**Operations Management and Process Optimization** - Oversee and manage the daily operations of all departments within the company. - Develop, optimize, and standardize workflows to ensure maximum efficiency and performance. **Human Resource Management and Training** - Recruit and develop a strong team, including creating training plans and evaluating...