Senior Product Development Specialist

2 weeks ago

Ho Chi Minh City, Vietnam Trusting Social Full time

**Mô tả công việc**:
(Mức lương: Đến 34 triệu VNĐ)Trusting Social (TrustVision) is the biggest Digital Identity/eKYC service provider for the Banking & Financial sector in Vietnam, with more than 30 existing clients being Banks, Financial Companies, and e-Wallet. TrustVision solutions help clients onboard customers digitally anytime and anywhere, detect fraud, and enable secure transactions with advanced facial recognition and AI models.

As a Senior Product Development Specialist in eKYC Product at Trusting Social, you will participate in decision-making and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets. You will have the ultimate responsibility for implementing product features that deliver world-class Digital Identity/eKYC. Your role will involve delivering next-generation Digital Identity/eKYC product offerings to our clients and playing a key role in ideating and co-creating new features tailored to Trusting Social's clients and market needs.

What you will do:

- Understand market needs and customers' pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.
- Obsess customers to deliver the products they need, constantly study the products to understand every aspect and fine-tune them to meet customer needs.
- Proactively engage in the end-to-end product cycle of research, development, testing, deployment, and improvement.
- Engage with clients and users to gather constant feedback and incorporate it into the product features.
- Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience.
- Collaborate closely with Data Scientists and Product Managers to build a data-informed product roadmap.
- Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
- Provide expert opinions for enhancements/improvements of the product suite provided to clients.
- Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation.
- Manage data collection for product performance tracking and improvement.
- Support sales in pitching and deployment for customers.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Health insurance package for the whole family, free food at the office, Grab for Work allowance

Be part of a winning team with exponential growth regionally, recruiting world-class talent

Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Minimum 2 years of experience in product management along with 5+ years of overall work experience
- Technical background with a degree in Computer Science, Engineering, or a related field
- Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions
- Willingness to roll up your sleeves and do whatever it takes to help your team win
- Ability to maintain a keen attention to detail, multitask, and work well under pressure
- Good interpersonal skills
- Teamwork and hardworking with enthusiastic attitudes
- Strong learning ability and self-motivation to acquire new knowledge
- Capability to zoom in and out on a problem
- Effective problem-solving skills under pressure

Preferred:

- Proven track record in Product Management
- Experience with Banking & Financial B2B products
- Familiarity with common data analysis toolkits, such as SQL
- Knowledge of AI/Machine Learning topics
- Experience in managing KYC processes or fraud risk management for customer onboarding

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Mềm,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường,SQL

Trung cấp - Nghề
Không yêu cầu

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