Senior Strategy Associate, Zalopay

1 month ago


Thành phố Hồ Chí Minh, Vietnam VNG Full time

Operation Excellence:

- Support business operation activities to ensure timely operational deliveries.
- Represent the business team to take prompt coordination action for arising product operation issues reported by the Customer Service team or Technical team.
- Work with the growth marketing team to cross-check and quality-check monthly promotional campaigns and communication tactics.
- Coordinate with the internal team to ensure product consistency with business objectives.
- Synthesize monthly budget plans and monitor actual spending. Understand and be able to calculate key cost metrics to prove budget effectiveness (e.g., CPU, CAC, CVR, etc.)
- Track business metrics and support in data cleaning and data analysis for bi-monthly/ monthly business reports.
- Support other tasks in working with the internal team and partners.
- Business Development & Strategy Development/Execution:

- Support in market research, competitors research, and user research activities (both primary and secondary)
- Support in working with key partner(s) to develop & roll out joint product(s), including but are not limited to defining product features base on market research as well as defining relevant operation flows.
- Support in brainstorming and defining product positioning and growth plans that adheres to the business objectives. Orchestrate other departments in strategy/ tactics planning to ensure the product position is well-understood and translated into actions.
- Support in business modelling and synthesizing information into reliable deliveries, ready for presentation to senior executives and heads of departments.

**Yêu cầu**:

- Willing to take on a generalist role that has to involve in and take responsibility for all aspects of a business (operation, legal, partnership, product, MKT, etc.)
- At least 3 years of experience in Business Development/ Project Management/ Growth/ Strategy
- Thrives in a startup environment: loves dealing with fast pace, changing needs, and limited resources.
- Based in HCMC.
- Native Vietnamese with excellent English skills.
- Well-versed in Excel and PowerPoint.
- Knowledge of Financial Service products, marketing analytics, and data analytics will be a huge plus.
- Resilient, humble, confident, and portrays a can-do attitude.



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