[real Estate Management Company] Operations Manager

22 hours ago


Hanoi, Vietnam NavigosSearch Full time

**What We Can Offer**:

- Bonus
- Healthcare Insurance

JOB SCOPE -Operations Manager will be responsible to the Property Managers (Projects), in charge of all jobs relating to building’s sub-contractors including of cleaning, security, pest control, landscaping.and to
assist the PM in providing administrative tasks, oversee and assist the PM in the day to day operations of buildings.
RESPONSIBILITIES
Operations
- Follow-up contracts with sub-contractors on all aspects of their services
- Be responsible for dealing with all sub-contractors of their goods/ service provided, good/ personnel

replacement
- Deal with suppliers and ensure that services are performed in a professional and timely manner.
- Always ensure the proper performances by external contractors for all maintenance contracts with regards to equipment installation, services and repairs in the premises.
- Communicate with Engineering Department to ensure that proper supervision of maintenance of all common services including the air-conditioning system, fire equipment, swimming pool, electricity

generators, security system and all other common services relating to the buildings.
- Implement policies and procedures under the guidance of the Property Management.
- Ensure that the day-to-day operations of all projects are efficiently managed.
- Ensure all service requests/ needs from residents are attended and responded in a timely manner.
- Assist the Property Managers (Projects) in organizing and arranging for any events, if required, such as

Residents get-together, Christmas and Year End party etc.
- Carry on all jobs assigned by Property Manager (Project).
- Maintain a clean and orderly work area.
- Implement and up-dates new procedure when needed.
- Record and attend to all residents’ complaints, promptly and efficiently
- Act as property manager onsite when the property manager is on leave.

Recruitment & Training:

- Coordinate with human-resources department in recruitment staff in projects.
- Coordinate with Training Manager to organize training to staff in projects.
- Advise when the Property Managers in projects meet difficulties in works.

**Job Requirements**:

- At least 3 years experience in Property Manager position;
- Strong interpersonal, negotiation and communication skills, for liaising with colleagues, customers;
- Proficient English (both speaking and writing) and computer skills
- Excellent organizational and time management skills with the ability to multi-task;
- Literacy, for writing reports and presentations;
- Ability to work effectively under pressure;
- Good teamwork, analytical and problem-solving skills.

**Job Locations**:

- Ha Noi



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