Customer Strategy

4 weeks ago

Thành phố Hồ Chí Minh, Vietnam Unilever Full time

**Function**: CSP

**Work Level**: 1C/1D

**Location**:HCMC

**ABOUT UNILEVER**

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

**JOB PURPOSE**

CS&P Assistant/Assistant Manager is responsible for driving trade marketing efficiency and effectiveness while continually looking for growth opportunities of the category and channels they are in charge.

**WHAT WILL YOUR MAIN RESPONSIBILITIES BE**

**1) Be accountable for the development and implementation of trade category plan for assigned category & customers/channels**
- Translate customer & shopper insights into business building opportunities within specific customers/channels.
- Build customers/channels specfic trade plans to align with total trade category plan and deliver category & brand objectives.
- Identify trade spend opportunities & risks and allocate budgets accordingly.
- Work with in-country CBD team to ensure excellent trade plan deployment & in-store activation.

**2) Work hand-in-hand with Marketing Team in (re-)launch and consumer promotion activites**
- Work out the brief for BTL agencies and sales team.
- In charge of in-store POSM design, briefing POSM/Activation team for production and installation in store.

**3) Work hand-in-hand with Shopper Marketing Team in developing and executing category/schematic shopper promotions**
- Lead scheme proposal and execution (POSM production, gift sourcing & delivery OTIF).
- Conduct ROI and post-promotion evaluation.

**4) Work out monthly rolling forecast for assigned channel through S&OP cycles**
- Prepare promotion sell-out volume with attention to market intelligence information & current business performance.
- Prepare input for Brand and build incremental sales volume.

**WHAT YOU NEED TO SUCCEED**

**Key skills**
- Interpersonal Skill
- Analytics Skills
- Project Management
- Stakeholder Management
- Financial Understanding

**Experiences & Qualifications**
- 1-2+ years of relevant working experience in customer-facing, analytical or brand-building jobs
- Deep understanding of working with external partners and collaborating to provide solution
- Proactive complex problem solving, evaluate alternative options & provide data-driven approach

**Leadership**
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

**Critical SOL (Standards of Leadership) Behaviors**

**o PASSION FOR HIGH PERFORMANCE**:Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

**o PERSONAL MASTERY**: Sets high standards for themselves. Actively builds own wellbeing and resilience.

**o CONSUMER LOVE**: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

**o PURPOSE & SERVICE**:Has humility, understanding that leadership is service to others, inside and outside Unilever.

**o AGILITY**: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

  • Marketing Strategy

    7 days ago

    Thành phố Hồ Chí Minh, Vietnam Augusta Hitech Soft Solutions Full time

    Description **Name of the position**: Marketing Strategy Manager **Location**: Philippines, Vietnam **Time Zone**: CST **Remote**: Yes **No.of**resources needed fo**r this position**: 01 **Type of contract**: Full time **Years of experience**: 8+ Years **Tentative Start Date**: ASAP **OVERVIEW**: - We are looking for a Senior Marketing Strategy...

  • Fraud Strategy, Shopeefood

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Shopee Full time

    Department Operations - LevelExperienced (Individual Contributor) - LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the...

  • Content Strategy Manager

    6 days ago

    Thành phố Hồ Chí Minh, Vietnam ShopBack Full time

    **Our Journey** ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12...

  • Strategy Trainee

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam PMAX Full time

    **Strategy Trainee**: - Strategy - Ho Chi Minh - Trainee - Mon - Fri, 9am - 6pm **Objectives**: PMAX Trainee Program is a fast-track internship program aiming to facilitate young talents with aggressive challenges yet remarkable journey and grow them into competent marketing experts & business leaders. As a part of our Trainee Program, you will get the...

  • Customer Strategy

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Unilever Full time

    **Function**: CSP **Work Level**: 1D **Location**:HCMC **ABOUT UNILEVER **With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make...

  • Customer Strategy

    4 hours ago

    Thành phố Hồ Chí Minh, Vietnam Unilever Full time

    **Job Descriptions**: **1. Lead the development and implementation of trade category plan for assigned channel**: - Develop customer & shopper insights for assigned channel. Translate insights into business building opportunities within specific customers/channels - Build account/channel specific trade plans to align with total trade category plan to...

  • Customer Segmentation

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

  • Strategy & Growth Manager

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Recruitis Full time

    **Our client, one of the biggest technology companies in Asia, is looking for a Commercial Strategy & Growth Manager.** You will be responsible for conducting deep analysis to understand market trends, competitive dynamics, and business performance, while collaborating with internal teams and external partners to drive impactful decisions. Your insights will...

  • Pa to Chief Transformation and Strategy Officer

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Customer Strategy

    4 hours ago

    Thành phố Hồ Chí Minh, Vietnam Unilever Full time

    1. Lead the development and implementation of trade category plan for assigned channel: - Develop customer & shopper insights for assigned channel. Translate insights into business building opportunities within specific customers/channels - Build account/channel specific trade plans to align with total trade category plan to deliver category/brand...

  • Manager, Customer Service

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Adidas Full time

    Purpose/ Mission: - To lead and develop a best in-class Customer Service division. Ensuring that we drive enhanced customer satisfaction through competitive service levels by meeting and ideally exceeding our customer’s expectations. Additionally, the department is required to maintain accurate sales forecasts & effectively manage inventory. ...

  • Strategy Associate

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam VNG Full time

    **Operation Excellence**: - Support business operation activities to ensure timely operational deliveries. - Represent the business team to take prompt coordination action for arising product operation issues reported by the Customer Service team or Technical team. - Work with the growth marketing team to cross-check and quality-check monthly promotional...

  • Senior Manager, Franchise Strategy

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Coca-Cola Full time

    Function: ASEAN & South Pacific (ASP) Strategy Reports to: Director, Franchise Strategy - North **Job Description Summary** Overall responsibility for the corporate planning function covering analysis of the political, regulatory and competitive environment as well as internal, organizational and technical analysis; develops long-term strategic planning...

  • Customer Service Director

    4 hours ago

    Thành phố Hồ Chí Minh, Vietnam TẬP ĐOÀN Y KHOA HOÀN MỸ Full time

    Quay Lại Trang Tìm Kiếm 2 giờ trước **CUSTOMER SERVICE DIRECTOR**: Ứng tuyển ngay Vị trí TP. HCMLương Thỏa thuậnCông ty Tập đoàn Y khoa Hoàn MỹPhòng ban OperationsLoại hình Full time**JOB SUMMARY**: The Customer Service Director at Group Level for Hoan My Medical Corporation will be responsible for developing,...

  • Customer Development Finance Director

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Unilever Full time

    Unilever Vietnam is a strategic market among Unilever Top Global Markets known for its impressive growth and profitability. With nearly 30 years of presence in Vietnam, we have established ourselves as a market leader in FMCG sector. Our commitment is to grow sustainably to serve a population of 100 million people in Vietnam across 5 Business Units: Home...

  • Head of Customer Management

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Head of Customer Management

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam Prudential plc Full time

    Head of Customer Management Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

  • Consulting Director, Advisors Client Services, Strategy

    7 days ago

    Thành phố Hồ Chí Minh, Vietnam Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Customer Marketing Manager

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam GSK Full time

    **Site Name**: Vietnam - Ho Chi Minh City **Posted Date**: Sep 19 2024 Are you looking for an opportunity to manage the integration of pharmaceutical brands and execute the marketing campaign to optimize the customer experience? If so, this is the role for you. As a **Customer Marketing Manager**, you will lead the development and execution of brand...

  • Product Manager

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam AVNON Full time

    AVNON *** - Lim Tower 3, 29A Nguyễn Đình Chiểu, Đa Kao, Quận 1, District 1, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - Product Manager Project Manager QA QC **Top 3 reasons to join us**: - We're a product development company not outsourcer - Work with the latest technologies - Excellent salary, benefits & promotion...