Associate Account Manager

2 days ago


Ho Chi Minh City, Vietnam KANTAR Full time

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job summary:
Are you inquisitive, creative, hardworking, and driven?

If you are, we are looking for an Associate Account Manager to be part our team passionate about bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for Kantar Worldpanel Vietnam.

This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.

Main Responsibilities:
Client Partnership

Establish rapport with your clients to drive and grow the day-to-day relationship with them by learning and understanding their business, key objectives and challenges.

Work with a range of client functions from sales teams to insight teams and even board level.

Insights Generation

Own the production of appropriate analyses / presentations in response to briefs/requests received from clients

Deliver astute presentations with insights/ recommendations that sharply meet the objectives of the brief and applicable to clients’ business

Commercial Growth

Assists the Account Director/General Manager in monitoring the group’s annual revenue commitments and contribute to team revenue performance by identifying areas of opportunity to develop our service further with your client and producing relevant proposals.

Take part on assigned projects which help driving further the expertise and business expansion of Kantar Worldpanel in Vietnam

Client Servicing

Deliver and monitor contractual obligations and client satisfaction, handling issue resolutions and implementing improvements as identified

Ownership of all legal documents for your client

Handle relevant training activities for the clients.

Team Leadership

Assist in mentoring and developing junior team members - sharing knowledge, encouraging a culture of learning.

Key Competencies:

- 2-3 years working experience in Research or Marketing - ideally in FMCG industry
- Strong numerical and analytical skills which can be applied in a commercial context with a keen interest in analyzing data to provide recommendations and insight.
- Excellent client servicing skills and enjoys establishing relationships.
- Able to cope well with time pressure and make decisions in fast paced circumstances.
- A curious mentality and unafraid to have a point of view.
- Be able to work effectively in a team environment and independently.
- Articulate and credible written and verbal communication skills, including good presentation skills.
- Well organized with strong level of time management and the ability to effectively plan the workload for own and a small team.
- Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems.
- Good command of computer skills, proficient in MS PowerPoint, Excel and Word
- Demonstrates intellectual and professional integrity.
- Good networking skills and service orientation.
- Strong desire to motivate and develop others.
- Knowledge of various statistical and analytical techniques and/or tools is an advantage.

WHAT’D WE OFFER:

- Attractive annual leave (15 days in your first year and 20 days from the second year)
- Fixed 13th month of salary.
- Private health insurance cover
- Flexible working arrangement
- Recognition programs
- Celebration of all main festivals

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

Country

Vietnam

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.



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