Butler
2 weeks ago
**Job Number** 23141048
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
To uphold Sheraton standards and to be responsive to the instructions of the Front Office Manager/Duty Manager/Sheraton Club Manager.
The role of the Butler will be to accommodate the requests and needs of all guests at the Sheraton Club. The Butlers will be required to greet and welcome guests, make recommendations, advise and sell rooms and related services, check out and bid farewell to guests, prepare and serve drinks, breakfast buffet, and evening cocktails, prepare glasses, cutlery and chinaware for the Executive Lounge and assist guest in providing concierge services and handling fax machines, photocopiers, internet and computer usage.
The Butlers will act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
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