Territory Manager, South

8 months ago

Ho Chi Minh City, Vietnam Straumann Full time

**Summary of position**
Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across the VietNam. In this endeavor, the Ortho Territory Manager (TM) will focus on gaining new and developing existing customers for ClearCorrect.

Generating case submission and production in their designated territory. He/she is responsible for generating new accounts from leads, converting competitive users, developing and growing existing providers, enhance customer loyalty and utilization rate through providing excellent service and supporting patient growth activities.

This is a field-based role which requires travel on a day-to-day basis.

The position holder is expected to perform at a high level with limited direct supervision, in other words, a self-starter. In this role, you will

Drive sales results for ClearCorrect:Establish, develop, and maintain business relationships with current customers and prospective customers to generate new cases and sales revenue.
Make phone calls, virtual meetings and in-person visits to existing and prospective customers.
Deliver sales presentation highlighting product/solution benefits, value proposition and competitive edge, to win new customers and grow share at existing customers.
Train the clinic staffs, motivate them to actively engage in communicating ClearCorrect to patients when appropriate.
Coordinates sales effort with Inside Sales, Provider Service, Clinical Advisor and marketing team in order to provide best-in-class service to providers, answer their requests and resolve
complaints.
Act as a partner to providers by finding out needs and match them to activities that makes them grow. E.G. Plan patient growth activities such as “ClearCorrect days”.
Analyze the assigned territory potential, identify opportunities, and craft personal sales strategy so that to allocate time and resources smartly, accelerate business growth and maximize Return
on Time Investment.
Report out account activities through sales funnel (IANOS) in CRM as required, use sales dashboard to keep account visibility high. Use DoMo/Business Warehouse reports to follow up on
cases and providers.
Meet sales targets and other metrics set by manager on weekly, monthly, quarterly, and yearly basis.
Develop growth and account plans for her/his core customers and core prospects to build reference customers and local “lighthouses”.
Participate in trade shows and conventions as required.
Provide reports on customer needs, interests, issues, competitor activities and patient behaviors for new product development and service upgrade.
Attend and contribute to team and company meetings to stay up to date on relevant information.
Continually work to increase knowledge of orthodontics, market trends, and company processes.
Know and communicate our Vision and Mission to understand the priorities of the team &company.
Other duties may be assigned, directed, or requested.
Personal attributes and cultural fit that would help the position holder succeed in this role
Curious, not afraid to ask challenging questions to customers.
Proactive sales driven personality with hunter mentality.
Being humble and open for coaching and self-development.
Positive to test new ideas and ways to continuously improve and to make customers grow.
Ability to build mutually beneficial relationships based on trust and respect.
Result-driven self-starter, entrepreneurial, and can-do mentality.
Excellent interpersonal and written communication skills.
Team player, motivational and personable personality is welcome.
Comfortable with travelling for business, can work independently and within a team.
Enthusiastic about providing excellent support & service, always customer centric.
If you always know best, have all the answers and not afraid of stating that when ideas do not work out, please do not apply.
**Qualification and requirements**
To perform this job successfully, the position holder needs to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be made to ensure individuals with disabilities able to perform the
essential functions of the role.
Dental/medical background, orthodontic experience is a big plus.
Strong track record in sales/account management is a big plus.
Solid presentation skills and language proficiency required for the assigned territory; good English language skills required.
Ability to analyze data and generate reports on metrics defined by management.
Ability to read and interpret training documents, safety rules, and procedural documents.
Ability to analyze, segment and prioritize customers based on potential and/or performance

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