[ola] Educational Planner

4 months ago


Ho Chi Minh City, Vietnam ILA Full time

**Responsibilities**:

- Advising and introducing consumers to OLA Vietnam courses
- Respond to consumer inquiries concerning training programs.
- Plan courses for consumers based on their requirements and budget.
- Assist customers with class placement tests and student registration.
- Customer service and assistance.
- Record, handle, and report issues involving students/parents to direct management.
- Inform students and parents about extracurricular activities, seminars, and study abroad

opportunities in order to recruit new students and retain current ones.
- Conduct other tasks assigned by Relationship Supervisor/ Centre Manager

**Skill Requirements**:
Good communication in both English and Vietnamese (at least Pre-intermediate 4 level).

**Required Experience**:
Experience working in customer service or telesales is a plus.

**Required Education and qualifications**:
Undergraduate, qualifications in English and education are preferred.

**Benefits**:

- Average income over 15,000,000 VND, which includes: Base salary + monthly KPI bonus
- Insurances fully provided including Social Insurance, Health Insurance and Unemployment Insurance.
- Premium Health Insurance as well as a yearly health check-up will be provided for official staff.
- Discount up to 90% on English tuition fees for staff and close relatives
- Regular training, as well as participation in various special programs and courses offered by the headquarters.
- Opportunities for advancement and transfer to a variety of different roles.

**Contact Us**:

- 146 Nguyen Dinh Chieu, District 3, Ho Chi Minh City, Vietnam
- 0339 886 112



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