Moderation Safety and Compliance Analyst

6 months ago

Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. SMT is looking for a (Listing, Content, Intellectual Property Rights) Safety and Compliance Specialist role in overseeing and controlling the quality of our local market E-commerce moderation.

**Responsibilities**:

- Have a deep understanding of Listing/Content/ Intellectual Property Rights moderation guidelines and moderation strategies from the policy team, and work as an expert for the specific domain's expert to conduct a deep dive into the bad cases/grey case of the Global E-commerce platform.
- Identify risk trends of our platform, and opportunities for policy/process improvements and operational efficiencies, potential risks and challenges associated with proposed solutions.
- Output data reports for specific markets among internal and external teams to present the findings, address the risk via making data-driven recommendations for process optimization, and drive long term solutions implemented.
- Driven solutions implement with QA, SOP, Policy, and Algorithms to improve Human/Model Quality, Policy and Model Strategies based on detected trends.
- Manage requests from cross functions for deep dive analysis with high level quality, efficient delivery.

**Qualifications**:
Minimum Qualifications
- Bachelor's Degree or equivalent education/experience, an advanced degree is preferred.
- Proficiency in English, and Vietnamese in both written and spoken, is required for this role.
- Strong time management, risk management, and written and verbal communication skills.
- Good knowledge of Excel/Google Sheets/Feishu sheets to support basic data analysis and visualization.
- Analytical mindset with the ability to drive process improvements.

Preferred Qualifications
- 3 years of working experience in Listing/Content/Intellectual Property Rights compliance as Subject Matter Expert for Trust & Safety operation/Quality Assurance Analyst.
- Proficiency in data analysis and visualization, particularly in conducting root cause analysis.
- Strong ability to work collaboratively with cross-functional teams.
- Adaptable, fast learner and highly motivated with experience in operations and project management.
- Highly organized and detail-oriented with a proactive work-style.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  • Business Analyst

    6 months ago

    Ho Chi Minh City, Vietnam Chợ Tốt Full time

    **Responsibilities**: - Supporting the continuous improvement of ad content principles and automated moderation system through data-driven analysis and feedback - provide insights and recommendation based on data analysis to improve content moderation’s efficiencies and effectiveness - Collaborating with cross functional teams, including product managers,...

  • Content Moderator

    6 months ago

    Ho Chi Minh City, Vietnam growthfn Full time

    The Content Moderator will be responsible for ensuring the safety and integrity of online platforms by reviewing, moderating, and monitoring user-generated content. The role involves upholding community guidelines, filtering out inappropriate content, and ensuring a positive user experience. Key Responsibilities: - **Content Review and Moderation**: -...

  • Moderation Quality Assurance Analyst, Tiktok

    7 months ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Bpo Content Moderator

    6 months ago

    Ho Chi Minh City, Vietnam growthfn Full time

    The Content Moderator will be responsible for ensuring the safety and integrity of online platforms by reviewing, moderating, and monitoring user-generated content. The role involves upholding community guidelines, filtering out inappropriate content, and ensuring a positive user experience. Key Responsibilities: - **Content Review and Moderation**: -...

  • Safety Labelling Quality Assurance

    7 months ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Quality Compliance Analyst

    6 months ago

    Ho Chi Minh City, Vietnam Talentnet Full time

    $1,600 - $1,800 **RESPONSIBILITIES**: - Oversee Quality Compliance Analyst activities in Asia for assigned categories, including Preliminary Factory Audit, review of new development samples and quality control plan, take lead on review of pilot production and mass production, take care of pre-shipment inspection, handle quality complain and investigations,...

  • Moderation Quality Assurance Supervisor

    6 months ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Moderation Model Labeling Quality Assurance

    6 months ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Content Moderation Staff

    6 months ago

    Ho Chi Minh City, Vietnam Chi Nhánh Công Ty TNHH transcosmos Việt Nam Tại Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: 7 - 8 triệu VNĐ) - Content moderation and appropriate image editing according to the Client's set of rules. - Maintain trust and safety for users in the online environment. - Meet project targets and productivity. - Perform other tasks as assigned by the Line Manager. **Chức vụ**: Nhân Viên/Chuyên...

  • Tiktok Shop

    6 months ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Compliance Analyst

    6 months ago

    Ho Chi Minh City, Vietnam Payreto Full time

    **Position Overview** A Compliance Analyst’s primary responsibility is to aid risk mitigation by following the client's rules, policies, and instructions in accordance with AML, CFT and other legislation. The Analyst is responsible for accurately analyzing all user data, documenting compliance with company processes. They will perform screening of...

  • Compliance and Transaction Monitoring Analyst

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam 2C2P Full time

    **Compliance and Transaction Monitoring Analyst**: Vietnam, Ho Chi Minh City | Full Time | Legal & Compliance 2C2P is looking for a Compliance and Transaction Monitoring Analyst to join its growing team in Vietnam. If you have the right skills, qualifications & experience and are looking for a rewarding career, don't wait! Join us and share our vision in...

  • Functional Safety Engineer

    6 months ago

    Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    UK-based company in HCMC - 5+ years in product certification, specifically with CE marking for European markets. - International working environment **Key Responsibilities**: - Participate in standardization committees for the development of new guidelines and standards. - Key figure in product standardization and certification - Collaboration in...

  • Compliance Analyst

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Payreto Full time

    **POSITION OVERVIEW** A Compliance Analyst’s primary responsibility is to aid risk mitigation by following the client's rules, policies, and instructions in accordance with AML, CFT and other legislation. The Analyst is responsible for accurately analyzing all user data, documenting compliance with company processes. They will perform screening of...

  • Safety & Security Specialist - Sc

    6 months ago

    Ho Chi Minh City, Vietnam Heineken Full time

    **Key activities** **Results** **Strategy, Policies, Standards & Procedures** - Support Safety & Security manager to regularly review the actual implementation of HEINEKEN safety standards and procedures. Carry out necessary selfassessments (HeiQuest) and ask for clarification. - Ensures that local plans, permits, protocols and standard operating...

  • Health & Safety Manager

    6 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH Siam City Cement Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Mandatory critical task for all: accountable for ensuring the health and safety of oneself and colleagues by developing and complying with the company policies, procedures, guidelines, rules and regulations of occupational health and safety at work. - Compliance to H&S standards and regulations -...

  • Qualitative Researcher Moderator

    6 months ago

    Ho Chi Minh City, Vietnam RMIT University Full time

    Overview: - RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a...

  • Sampling Quality Analyst

    6 months ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

  • Market Analyst, Vietnam, Philippines, Singapore

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Safety and Security Manager

    6 months ago

    Ho Chi Minh City, Vietnam Hilton Full time

    Safety and Security Manager A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver...