Associate PR Account Manager, Vietnam
1 day ago
**Responsibilities**
**Client Service**
- Assist the client service lead for the accounts your team oversees, serving as the second point of contact for client management. Support the team in providing the highest level of client service and work closely with them to meet all client needs.
- Attend meetings with clients, be responsive in group chats, and stay up-to-date with your accounts' activities. Be prompt in providing help for accounts associated with your clients.
- Proactively liaise with clients daily to ensure they receive the best possible guidance and support from you. Maintain strong relationships with clients, working to foster trust and confidence in the agency's abilities.
- Actively seek out opportunities to add value to client relationships by identifying potential areas for growth or improvement.
- Regularly review account performance, identify opportunities for improvement, and make recommendations to the client service lead and the account team.
- Provide timely and accurate reporting to clients, ensuring all data is relevant, insightful, and presented clearly and concisely.
**Account Management**
- You will manage influencer relations, event management, media relations, and content preparation. You will support the account team to ensure a smooth workflow.
- Work collaboratively with your team to fulfill client KPIs, aid other departments as needed, and deliver excellent business results for the agency.
- Collaborate with support teams and actively participate in marketing and advertising initiatives for your clients and prospects.
- Develop effective campaign plans by utilizing appropriate strategies and tactics. Organize and coordinate client activities, analyze the results of the campaign efforts, check and report on the campaign’s progress, negotiate with clients, and resolve any problems.
- Accurately assess that all deliverables are completed on schedule and to the client's satisfaction, ensuring the work is of excellent quality.
- Build strong relationships and networks with key influencers, media, and suppliers.
**Criteria**
- You have at least two years of experience in a PR/communication-related field, managing external accounts and an internal team.
- You believe positive conversations spark efficient communication.
- You trust creativity and empathy are at the heart of great communication strategies.
- You have experience consulting brands in either public relations, digital communication or brand strategy.
- You have good English speaking and writing skills and are comfortable working in a young, multicultural environment.
- You are highly organized, curious, and creative, and your friends rely on you to organize crazy parties/activities.
**Travel And Place **of** Work**
Your usual location for work will be the company's office in Vietnam. Your place of work may vary depending on the company’s needs, including Thailand, Indonesia, Myanmar, the Philippines, or other locations, as instructed from time to time. Additional expenses incurred by you as a result of the company directing that you work from a location other than your usual location will be reimbursed by the company.
**Working at Vero**
You will be a member of a multicultural team of communication specialists spread across the region and brought together by their love for creative and efficient strategies. We take pride in creating deeply simulating flexible workplaces that are informal and inspiring.
We also invest in a comprehensive set of employee benefits, including but not limited to the following:
- **_Unlimited Leave:_** Your allocated holiday time at Vero will be unlimited. We trust our people to use good judgment when given guidelines for making decisions about taking a holiday, and we know that our teams work better when they can rest and take a proper break from work. Our goal is that every team brings an average of 15 days (minimum) per person a year.
- **_Annual Bonus_**: An “enhanced 13th month” through which you will receive an annual extra sum of money equal to your salary in the preceding month plus a fraction of yearly company benefits. The year-end bonus is determined by the Company and at its sole discretion. The Year-end Bonus is paid in the same paycheck in January.
- **_Flexible Office_**: All our employees can choose where they want to work on any given day, whether from the office, from home, from a coffee shop, or a yacht in the Pacific Ocean.
- **_Home office budget_**: one company laptop, subscriptions to relevant industry media, a budget for you to enhance your home office, as well as to social sentiment analysis and business intelligence tools and dashboards.
- **_Working days_**: from Monday to Friday
- **_International Travel_**: We push our teams to travel for events/client work as much as possible. On any given year (non-pandemic), manager-level team members can visit some of our other offices, attend industry events, and follow their clients if they handle regiona
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